CVS

"I have called this store every day for 2 weeks about my sons medication. No one will call me back. Yesterday I called and spoke with someone in the store who took my name and number and said she will give it to the pharmacy but she won’t make any guarantees that I will get a call from anyone. This is the absolute most horrible pharmacy I have ever dealt with how you got 2.4 stars is unbelievable."

"This place is an actual joke, calling it garbage would be an insult to garbage. The drive thru ALWAYS has a long line and the once you get up to there it takes just as long, i always have to plan to take trip there at the end of the day and it takes so long to get anything. I don't know what type of management this estbalishment is being run by, there is only one good pharmacist and named Ally and she does things in a timly manner. This place is where time stands still. And they just do not care. GET BETTER MANAGEMENT."

"This CVS is a joke. Lost a dropped off prescription while my daughter and I both have the flu. Should be enough said. How do you lose a prescription in less than 5 hours? Especially after I’ve called 4 times about it? Some people should not be working in a pharmacy it’s clear they do not care. I wish I knew your name so I could post it, but I was too pissed to ask."

"Normally I love the CVS pharmacy but since the pharmacy technician will not communicate with the pharmacist regarding my medication and will not listen to me and hear when I'm saying. Very frustrated. I know what I'm talking about I've been on this medication for months. Her professionalism is not up to par and she is giving CVS a bad name. You know I understand that some patients don't know what they're talking about but I do and to insult me on the phone like I'm a stupid idiot is unacceptable."

"I have always had a good experience with the CVS pharmacy at Macclenny until today. Alex refused to help with my scrip and an added discount RX code my doctor sent me. He said I had to go to the drop off window and someone would help me there. There was only 3 people there including him. So that would be another long wait time. I said no I’ve been helped before with a discount code and I’m not moving out of line to go to another line and wait again. He turned away from me with an obvious attitude and told the young lady to take care of it. This young lady is always there and was taking care of the drive through window, answering the phone and walk ins at the counter. She not only helped me but looked up a discount that saved me more money. Alex needs to learn people skills if he’s going to be in Customer Service. I hope he’s not the pharmacist."