Sam's Club

"I did a pick-up. I have done that in the past, but it was disappointing due to the extensive wait time. This morning, I checked in and my order was brought out within 10 minutes. The guy loading, Shaiir (?) was pleasant, polite, engaging and helpful."

"I purchased a battery for my pickup today at the Sam’s club in Gainesville Florida. North Butler location. The young man at the counter said it would take 15 to 20 minutes to install. I brought my truck around and the same young man started to remove the old battery. I had to remind him several times about which direction you turn bolts and nuts to loosen them. After a while he removed the old battery and started the new install. I pointed out that the die-electric compound was in a bag on the back of the battery, which it still is because he ignored my comment. I was then asked to walk away from my truck as I was not supposed to be there, I did as I was asked. When I walked away the installer broke the bolt off that tightens the battery cable to the battery post. The department manager, came and informed me that I would have to go and get the new part from a local parts store and bring it back so they could repair their damage. I protested and asked why he couldn’t send one of his men to get the part. The manager became agitated and at one point asked if I knew how to use a phone so I could look up the part. I told him that he as now being disrespectful and belligerent and I was through dealing with him I wanted a store manager. After about 45 minutes a lady came to see me and explained that there was nothing she could as they could not send someone to get the part so she was no help. I have never seen this lack of concern for a customer whose vehicle they had just rendered inoperable. I did have to go get the part, they did pay for the part but nothing for the 2&1/2 hours I lost dealing with their issue. Why was an untrained person working on my truck without a trainer? Terrible management, that’s why.No one cared! Terrible management and customer care."

"I recently had the pleasure of shopping at Sam's Club, and I must say it was an outstanding experience from start to finish. The layout of the store is well-organized, making it easy to navigate and find everything I needed. The variety of products available is impressive, from fresh produce to electronics, ensuring there's something for every shopper. What truly stood out to me was the exceptional customer service. The staff members were not only friendly and approachable but also went above and beyond to assist me with any inquiries. Their product knowledge and willingness to help created a positive atmosphere that made my shopping trip enjoyable. Sam's Club's commitment to quality is evident in the freshness of their produce and the array of well-known brands available. The prices are competitive, and the value for the money spent is remarkable. The bulk options are especially convenient for families or those looking to stock up on essentials. Moreover, the membership perks, such as exclusive deals and savings, add an extra layer of value to the overall shopping experience. In conclusion, Sam's Club has become my go-to destination for a variety of needs. The combination of a welcoming environment, attentive staff, high-quality products, and excellent value make it a top-notch shopping destination. I highly recommend Sam's Club to anyone seeking a seamless and satisfying retail experience."

"We got our tires replaced here and got such a great deal. It took about two hours, but we wandered around and shopped, tried out the comfy couches, and they even have a place to buy prepared food to eat while you wait!"

"Scan ant go was easy got what I needed free parking and exactly got in and out fast. Wasn’t super full only when entering the building of course lol. Was very good experience here . Employees were very helpful and friendly."