CVS

"I wanted to give a review for Ian. I was rushing into CVS on a late Saturday night, and was scrambling trying to find some things. Ian assisted me right away and helped me find everything immediately. Working long weekends are not very enjoyable, but I appreciate how Ian sees to it to give amazing customer service on his weekends. Ian, you deserve a raise for your great customer service and friendliness! Thanks man!"

"The poor staff is so overworked and they’re always so understaffed. The pharmacist is working under a lot of pressure so I’ll him the benefit of the doubt despite his attitude issues. You can’t get them to pick up the phone, ever, so you have to go into the store. There’s always at minimum a 30 minute wait when you need to pick up a script. Also they keep deleting their Google reviews because they’re so terrible."

"Ok. Love the fact they are open 24 hours. And that's where the love ends. I have yet to get to this pharmacy and not see a long Line.. in the pharmacy side, it's a bit of organized chaos filling prescription, answering phones, restocking meds, pulling meds that were not picked up. Observation, my concern is that for whatever reason the pharmacy always seems to be under stress and in the weeds. Conditions are just right for making a mistake. Trying to get people in and out is appreciated . But let's staff to meet the volume and reduce the risk of overdosing or giving someone the wrong medication. Update: so guess what. When I came home and then opened my pills to take in the morning. They put the wrong label on the prescription. Brought it in .. spoke to the pharmacist. Said he was going to look into it. When he looked on the label, he confirmed it should not have happened. ( I am not sure if at first he thought I was making it up. But the label and dates all added up to one thing.... They screwed up. ). After speaking to the pharmacist. He told me they would call me the next day in response to the situation. Well, wouldn't you know, that did not happen. Not upset or angry. I have no doubt that they all work as hard as possible. It's probably one of the busiest stores. But when you're busy if the corporation is good with 1% errors in prescriptions. There will be more mistakes made at this CVS. Fortunately I know what my medications look like. But for those that don't or are being given by someone else this can be a life threatening situation. Disappointed that there was no follow up lack of response."

"The store Manager, Danielle, went over and above to provide photo prints when the original material i ordered them on was not available. It was for my Dad’s Celebration of Life and time was if the essence. She could tell I was emotional so she jumped in and helped me, calmly, which was so appreciated during this difficult time. I’ve ordered many photo gifts from here and they have always delivered, quality, reasonably priced product that everyone loves. Photo mugs, canvas prints and now they have ornaments that I will order this year as gifts. I also love the CVS awards program. Almost every time I buy something, I have rewards money or great coupons. Thanks again for the great service, Danielle."