Walgreens

"This pharmacy is terrible and I would (and will now) avoid it at all costs. They don’t follow through on orders received, it’s usually a very lengthy wait to speak to a person when needed and then they’re unreliable. Add to that dishonest. I was told a prescription would be ready the following morning at a given time and this was after they had received the prescription from my provider over five days prior, but had not filled it until I was able to reach them via phone and inquire about it. Then, when I arrived to pick up the prescription at the end of the day, long after the time promised, I was told it would be ready until the following afternoon and they’re “waiting for it to be sent over.” When I let them know that’s not what I was told and I am needing the prescription before leaving town, they are suddenly able to get it for me within minutes. Seriously. Add to that the unpleasant and half the time plain rude phone communications with the pharmacy staff there, and this is not the first time I’ve filled with this pharmacy. Never again and steer clear."

"If I could give this pharmacy a 0 or a negative I would. I’ve been lied to multiple times about a medication I’ve been trying to get filled. First it was “it went to a different pharmacy” no. It didn’t. Told it would be filled by 6, get there at 630 and they tell me tomorrow. I’m told it’s an insurance issue and I have to call insurance, I did, insurance said the pharmacy needs to call. I was told it would be taken care of right away in the morning. First off there is no reason they couldn’t call right then and there…they were open for another 30 min. Second they didn’t even call insurance. They will do more work to get out of work. Patients are not of any importance. One of the most incompetent pharmacies I have ever seen. I use this one cause it’s close to where I live, I would rather drive across Denver to get a staff that cares. An update on my meds…I contacted a different Walgreens and they were able to get it figured out and my med filled within 2 hours. I’ve been waiting for 3 days. I will not be coming to this location ever again."

"Terrible experience today, I had my prescription transferred from another pharmacy that didn’t have what I needed and hours later they said they hadn’t received it but the problem was they wrote down the wrong name. I had to call multiple times to figure out when my prescription would actually be ready, no one was taking my inquiry seriously, and it took way longer than needed to actually get my prescription. Don’t go to this pharmacy if you’re very sick and need a prescription filled quickly."

"Keep an eye on anything they do, they’re not looking out for their patients and their body language shows they don’t care. Instead of confirming PHI or information they ran it based on info from 10+ years ago: address, insurance, etc. Pretty sure not checking info annually is healthcare fraud? Then they filled 2 of 3 Rx and didn’t bother providing any communication about the 3rd. Apparently ins didn’t cover it but they couldn’t be bothered to tell me that? How can you give out prescriptions and simply ignore one of them?"

"Pharmacy is a joke. My mother had major surgery and has not been able to eat for 3 days. She needed medicine to help with her nausea. Prescription was put in at 10am. I arrived at 4:30pm and they told me another 2 hours. When I asked why they said it was because they were closed yesterday. How does being closed the day before affect the prescription put in for day of? No sense of urgency and they seam to not care about people. Never coming back. Again this place is a total joke."