Firestone Complete Auto Care

"Firestone Auto Care is amazing, has been my shop for years and particularly this location is top-notch. Mark, Zach, & Chris really make a great team. Professional, courteous and above and beyond. Chris drove me home during a snow storm when my car was not fit to drive, after spending a solid 15 minutes scraping away all the snow in front of the garage to let me get my car inspected 15 minutes before close. Zach let my car stay there over the weekend and kept it safe inside, also having stayed an hour past close to diagnose the issue. They did this even when they knew they ultimately may not even be able to perform the work themselves. Months before this, Mark once gave me a free oil change when a previous team member made a mistake! This location is a group of very warm and kind professionals who truly set the standard for premium service. I could never say enough nice things about them! Firestone is a great company. This is a place you can trust for sure with exceptional care. Drāk who works at the desk is also nice, & provided a lot of emotional support when I sat in the waiting area once with my daughter last June. I transferred to this Firestone after trusting Firestone in Santa Barbara, CA for 5+ years. Was so close with their team and very thankful the location here is so well managed. Love you guys! —Hope & Anya"

"Mark at Firestone went above and beyond to make sure my car was roadworthy and got me in quickly for brake repairs at a very reasonable price. The Firestone team is incredibly personable, efficient and easy to work with. They instilled a sense of trust for both me and my partner. We will definitely be bringing our cars here in the future!"

"I am new to Boulder and needed tires. A friend and 20 year custoner of Firestone referred me and I couldn’t be more pleased! Not only did I get the best tires for my SUV (first winter in 4 decades so it matters!!!), they replaced my breaks and have be one my go to for all my auto needs.. Everyone who works here makes me feel like I and my vehicle matter, so to speak. Additionally, they have excellent prices as I’ve fine a bunch of comparison shopping:) They’ve earned my loyalty!"

"I like that the customer service reps are very friendly and treat women with respect. I had recieved a mailer from another company and they were quite rude to me and didn't greet me as I walked in the door. Firestone employees warmly greeted me as if I was an old friend. I love the option of waiting for the vehicle or dropping off. I have had 2 pleasant experiences with this store and will continue to bring my vehicle to be serviced on a regular basis. Each time they took time to answer my questions and I felt as though I wasn't getting ripped off. Thank you."

"This place has always done me a solid. They answer the phone cheerfully and give me a free tire rotation with every oil change, as well as fill up my window washer fluid at no extra charge. They get stuff done on-time or early, never late. I’ve officially driven my car 100,000 miles under their care. I’ve brought it in before looking for problems and if there are none they don’t *find* any; they always do the right thing. Special shout-out to Zac for always being upbeat and re-scheduling my appointment twice to accommodate my wonky work schedule."