Box-n-Go | Portable Self-Storage Containers & Storage Units

"Stan - I talked with hikm over the phone and he gave me the total story, including tips on ordering the pick up date and took the time to let me ask all the questions, he was informative and a real professional. However, I got to tell you about Sal. What an amazing operator / installer. He was police, kind and worked his tail off getting this box placed on a concrete jungle on a very hot day. He was tough and had a great spirit. Be well and thank you both, I was impressed."

"Both the employee that brought the box bins and the movers were amazing. The movers were lightening fast and efficient. I order an extra bin just in case and instead of loosely packing my furniture and boxes, the guys loaded everything is such a well-organized and competent way that the extra bin wasn't necessary. I changed my rating from 5 to 4 because I was only given a $20 discount on the movers. I've had my things stored at Box and Go for almost 4 years (sad, but true), and even though Box and Go owns the moving company I was only given a $20 discount for the movers. So, I'm paying $280 for two movers for about 2 hours. I feel having a long-term customer who pays on time should have afforded a greater discount."

"Quite disappointed in the service. The picking up and storage was fine but everything went wrong with getting my stuff back. First my delivery order was cancelled and I was left without any belongings for a week. On the day of rescheduled delivery, the driver delivered my box to the completely wrong address. I called them more times than I can count throughout the day to get them to look for my box. No one came until 3 PM when I decided to walk around the entire neighbourhood during a heatwave to find it. I found it and reported it to customer service who said they were sending a driver. I kept calling and waiting; until at 5 PM they disconnected the call lines and the driver ghosted me. Next morning someone did finally deliver my box but I got charged about $200 for this delivery which caused me thousands worth of mental and monetary damages. They put a charge back on my account which is a complete joke because they know I am never going to use this service again. Please refund the entire delivery fees to the original payment method!"

"I ordered student storage for my summer break. I have experienced nothing but difficulties with Box N Go. I have been overcharged more than $300 on two different occurrences in a four month timespan for incorrect charges on this company’s behalf. I have had to call and email numerous times to communicate with customer service about their incorrect charges, often being rerouted to another communication medium and a different person. Their customer service, through they tend to answer promptly, are for the most part uninformed about their policies, services, and calendar. I have not received my items back yet, and according to other reviews I am not worried about the condition of my property. However, their customer service and billing are abysmal."

"Box-n-Go/My Moving Guys saved the day! Frank, the person I spoke to on the phone, was courteous, professional, and organized! Due to my situation, he had me booked and scheduled for two of his movers and their truck to help me move in less than 30 minutes. Paperwork signed and everything! There is a minimum of 4 hours to pay for. It sounded reasonable since my boyfriend and I were moving about 20 miles more west. The movers arrived on time and were both so friendly. A big shoutout to Sal and Henry for helping my boyfriend and I move so quickly, efficiently and for keeping our furniture safe. We were SO fortunate and SO grateful to have found Frank last minute. I definitely recommend them for any moving purposes! If you want to know about my situation, keep reading. After booking another moving company 3 weeks in advance, on the day of my scheduled moving day, the other movers canceled! I couldn't believe my ears when I heard this. However, my boyfriend and I had already scheduled this on our calendar, we knew we had to move nonetheless. After scouring and calling a few movers for "same day service" (and finding out they don't do same day service even though their website said so), I was SO lucky to have found Frank at Box-n-Go Storage and Moving. Let me tell you - after I called and called different moving companies, when I immediately spoke to Frank, I knew he was an honest man behind the phone who kept their promises. Thank you again to Frank's team for helping me move. I can't thank you enough!"