UCLA Health Santa Monica Head & Neck Surgery
1131 Wilshire Boulevard, Santa Monica, CA 90401
Location & Phone number
1131 Wilshire Blvd Suite 302, Santa Monica, CA 90401, United States
About the Business
UCLA Health Santa Monica Head & Neck Surgery is a renowned medical institution located at 1131 Wilshire Boulevard in Santa Monica, California, United States. Specializing in head and neck surgery, the expert doctors and healthcare professionals at this facility provide top-notch care and treatment for various conditions affecting the head and neck region. Patients can expect personalized and comprehensive care from a team of skilled specialists dedicated to improving their health and well-being.
Photos
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Doctor was incredibly descriptive with excellent patience. Staff was efficient. Will return in the future."
"I'm extremely disappointed and strongly recommend that people look elsewhere for an ENT. I expected better from UCLA health. I was referred here by primary care physician to get a consult for my snoring. It took me two months to get an appointment. I was assigned to Dr. Holliday. They stressed that I should get there 15 minutes early so I did. I sat in the waiting room for 15 minutes until my appointment and then when I was put in a room to wait for the Dr, I ended up sitting there for 40 minutes waiting for anyone to come talk to me. About 20 minutes in I walked outside to go find a nurse to see if they had forgotten about me. The nurse apologized and said the Dr would be in soon but it took another 20 minutes. By the time he finally came into the room I could tell he was stressed from being so behind. He apologized but I felt so rushed from the second he stepped in the room and I did not receive the time or level of care that I would expect from a medical professional. I agree with the other reviews that it seems like they are constantly running behind and as a result, the quality of care from this office is extremely poor. Ultimately I was told to use a nasal spray and nose strips (that I have already been using for 6 months and 5 years respectively) in combination for a month and then come back for another appointment. I ended up paying a bit over $500 to be told that I should use two over the counter products that I have been trying for years. Unbelievable. THEN, I made a follow up appointment for the next month. I didn't yet know how much my medical bill would be, so I took his advice and booked a follow up. A few weeks later, his office called me to tell me they had to cancel my appointment and I needed to rebook. It can take months to even get an appointment and they cancel so late? Shortly after, I got my bill and decided not to come back. Great scam they're running here. 15 minute consultation for advice I could get from a wellness blog and I pay over $500 out of pocket."
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