Donaldson Insurance Agency

2030 Lincoln Boulevard, Santa Monica, CA 90405

● Closed

4.3 12

Hours open

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Hours open

Monday:

9:00 AM - 6:00 PM

Tuesday:

9:00 AM - 6:00 PM

Wednesday:

9:00 AM - 6:00 PM

Thursday:

9:00 AM - 6:00 PM

Friday:

9:00 AM - 6:00 PM

Saturday:

Closed

Sunday:

Closed

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Location & Phone number

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2030 Lincoln Blvd, Santa Monica, CA 90405, United States

310-392-4181

donaldsoninsurance.com

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About the Business

Donaldson Insurance Agency is a reputable insurance agency located at 2030 Lincoln Boulevard in Santa Monica, California. With a commitment to providing personalized insurance solutions to meet the unique needs of each client, our experienced team of agents is dedicated to helping individuals and businesses protect what matters most. Whether you are looking for auto, home, life, or business insurance, we are here to help you navigate the complex world of insurance and find the coverage that fits your budget. Trust Donaldson Insurance Agency to provide you with the peace of mind and security you deserve.

Reviews

Matthew Kinsella:

"HORRIBLE experience with this broker. I have been a paying customer with this broker for YEARS. They called me to notify me that my policy had been canceled (with no forewarning or grace period) because of a credit card issue. The representative - Margarita - then offered me absolutely zero help. Nothing about getting me a new policy, no guarantees - absolutely nothing. There are many other brokers out there and I would recommend using any one of them over this one. Terrible customer service experience. 12/28/23 UPDATE: This is in response to the half-hearted reply to my comment (I should also note that the manager tried calling me after I posted my initial comment, but didn't even offer an apology or solution of any kind before hanging up on me). My problem with this broker has nothing to do with the insurance policies of the actual agency (Mercury) - insurance agencies change their policies all the time. My issue is that at NO POINT, did this broker update me (every other broker I work with has done this) and when I called to fix the issue they were useless and void of any empathy whatsoever. Not only were they not offering to assist in anyway, but the representative was extremely rude and unprofessional. She kept talking over me, wouldn't let me finish a sentence and was VERY condescending (this seems to be a trend for them). I would also like to note that I called the broker who handles my Homeowners policy and they fixed the issue and got me a new auto insurance policy THE SAME DAY. I doubt that this was attributed to some magical super powers the other broker possesses, but rather good customer service. Again, do yourself a service and find ANY OTHER BROKER - this one is will do you no favors."

1 year ago

Annie Espinoza:

"Always friendly, helpful, and knowledgeable. My family has been with them for many years!"

almost 4 years ago

Ismael Solorzano:

"They have been my agents for over 40 years! Always helpful, responsive and provided me with the best rates in the industry."

almost 5 years ago

Ernie:

"Friendly, extreamly helpful, honest, provided many options, professional, compfortable.reasonable price plans, knowledgeable. Good parking. Good location, see kathlene tell her ernie recomended her highly."

more 6 years ago

Alejandro Gonzalez:

"Walked in, was directed to an agent who looked liked he was bothered to attend me. Then refused to be if any help. Lovely....."

more 6 years ago

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