Plaza Verde

"they make you take a survey in the beginning of the year so you don’t have a chance to experience all the issues plaza has. the staff is rude, wifi consistently goes out, packages are constantly lost, and the modern look is to hide all the structure flaws. the roof leaks every time it rains, the elevator permits expired in 2021 and are constantly broken. one of the main two elevators near the community center has been broken since fall quarter so it can take up to 10 minutes to catch an elevator. besides the awful parking situation, the elevator in the structure is out of service at least once a week, so if you’re parked on the upper levels hope you don’t have much to carry. packages are left outside on the floor if the community center isn’t open and the staff does not care. they tell residents they are not liable for missing packages and that if we have a delivery when the community center is closed and it’s left outside and stolen it’s our fault. so make sure you don’t have any mail coming on holidays because the mailroom is located in the community center and it will get left outside the building. i just want to emphasize how rude the front desk staff is and how little they care about any issue that residents bring to them. if i could give zero stars i would. i lived in vista del campo for two years and can confidently say i never had any of the issues i have had at plaza in the quarter and a half i’ve been here. also for the most expensive community and the only one with solar panels why is plaza the only community that requires residents to pay for electricity."

"One of the nicest ACCs at UCI. The low reviews are because people got themselves into a paperwork fiasco and are venting. There is always parking available at East Campus Parking Structure, which is a little bit of a walk, but nothing to stress over."

"if i could give it 0 stars i would. the only good thing about living at plaza was the amenities, but honestly i rarely utilized them. parking was a NIGHTMARE!!! if you couldn’t park in the plaza structure you had to park at east campus which is a 5-10 minutes walk depending on what floor you’re on… i used to get back home from work at 2am and i would be exhausted , just to not have parking. it costs $305/quarter for parking and 40% of the stalls are reserved for staff or electric charging/vehicle. this year they also closed the ENTIRE 5TH FLOOR DUE TO INSTALLING SOLAR PANELS!!! they gave little notice and didn’t even discount our parking pass even though we couldn’t park on an entire floor. the staff was also horrible!! they didn’t care to do their job & was so rude & condescending towards me. if you got a package & it needed it asap, too bad, the staff was too lazy to get it for you. even though they were just on their laptops doing school work. i’ve dealt with some nice staff but majority were rude. i tried to break my lease towards the end of the year since i was no offered a renewal (not that i would take it) and i found another place to live at. in my lease agreement it states that i can break my lease with approval for $400. they wouldn’t even let me submit an application to break it because i didn’t “fit the criteria” to break my lease. which is a bunch of bull since in the lease the criteria to break it IS NOT STATED!!! when i talked to the supposed leasing manager they told me i can try to find someone to sublease, when i told her i’ve tried she said to “try harder”. living here was horrible and i would never room at ACC ever again. it sucks that this is really the only nice option for on campus living. a lot of our appliances required maintenance which they were good on showing up and fixing the issue. but other than that living here was not pleasant. good luck to anyone living here or in Plaza Phase II because they added over 1,000 new beds and no extra parking… have fun walking 10 minutes every day."

"Staff and Front Desk are very rude and don't take responsibility. I've had an issue about electricity and leasing, but could not get a straight answer for about 2 months. Asked front desk for the 4th time and they told me it was my fault my roommates are going to pay more because I didn't sign the addendum. The general manager was a thousand times easier and non-passive aggressive to talk to, so I HIGHLY recommend talking to them rather than front desk. Leases should be upheld and it's not my problem for their mistake of sending out the wrong lease. The front desk told me to go away and "they'll handle it" and has never said anything back to me. Really hope students looking for housing next year won't be applying to this, as having a simple problem to fix will NOT get fixed and you'll have to wait longer than expected to get an answer. Customer service NEEDS to be a major improvement and management has be better in the future. Future anteaters beware."

"It’s nice architecturally but in reality this is what you will see. Definitely improvement in management is needed. Also leasing office sucks."