Humane Society-Ventura County

"We wanted to adopt a dog after we just lost our little baby girl in November 2023 by getting hit by a car who was going too fast down the road. We were very excited to adopt a puppy and for some reason they forced us to do a 2 week foster to adopt program when we were just ready to take her home and have her be ours. Then my wife was hospitalized and we didn’t make it back in time on the second week and they told us our price was only 10 dollars then all of a sudden it changed to 50 dollars just because and in my mind you can’t say one thing then go back on it. It’s wrong to do to people including the fact that we bonded so well to her and really loved her as well. When we finally got a hold of the human society to explain what had happened they forced us to bring the dog back and demanded we pay 50 dollars that day and not the 10 we agreed on and after we had bonded so well with her they could not even wait one more day for us to get the 50 dollars and they caused lots of drama at my mothers house and broke my wife’s heart because we had to return the dog after she put work into starting to train her. The humane society said it’s about the dog and we just had gotten her settled in and bounded with her and now she is ripped away from us and gone. We lost our little baby girl in November and now we have lots another one because the human society couldn’t work with us. We loved her so much and now the heart break continues. We will be looking else where for a dog from now on because they hurt us and let alone confused the poor puppy about what was happening we would have given her an amazing life and it is so sad that the people who work there were so rude and hurtful to do this to my wife and I after we went through such a sad loss. We are really upset!"

"I scheduled an appointment for my dog to get spayed and the next available appointment was two months out which I didn’t mind. The day of the surgery they wouldn’t take my dog in because she had been in heat less than a month ago so it was too recent. No one had ever mentioned that on the phone with me. I had to be sent home and rescheduled the appointment for the next month. I understand we got sent home for the safety of my dog but it would have been nice to find out sooner than later because Ojai is a bit of a commute for me."

"Visited on a rainy day while on vacation. Staff was super nice and knowledgeable, facility was very clean. They take great care of these guys. Somebody adopt Bahn Mi!! He's wonderful and deserves a great home!"

"Very knowledgeable and patient people. What a great experience. Guen (Jotzy) is so happy. Thank you all. Mark & Mary Jo McNeely."