Ralphs

"DO NOT COME HERE… RACIST CASHIER… Not sure what good this review will do but want to spread awareness. I am an Asian-American, and was recently said to be “under 21” at check out. My other Asian friends have also had this problem, all with the same cashier. She is a heavier-set older woman with short, patchy hair, typically working at night. Getting denied my age came as a shock to me, and I had no idea what to say, so I just left. Hopefully Ralphs is able to handle the situation with her because me and a very large asian community in slo will no longer be giving our business to this grocery store."

"Guess this will be the last time here. Went in a few days ago and no checkers. Talked with the gentleman working self check and had him call a checker. It seemed from my conversation that they weren't going to staff that position anymore. Went in this morning and no checkers. Drove to Von's and they had three checkers working. Good customer service. When I got home I checked last years credit card and I had spent $9,000 there. That's not much for them but the more that figure out Von's is better it will grow. Major companies (Walmart, Target, etc) are removing self check as a failure."

"Every Sunday we go shopping for the week. They never have meat, this was this morning (picture below). We buy $450 worth of food/week there. We didn’t even have a bagger today and had to bag ALL that food on our own. One more thing, and then I’m done venting, it was buy one get one free vitamins. Got home and found out we actually spent more on that one bottle then 2 bottles worth anywhere else."

"Honestly terrible customer service and really poorly thought out stocking of shelves. Large heavy water bottles on top shelf that has a 3” lip in front of them. Can barely reach them much less get them down. Had to get a vendor to help me as no real employees around. And this was a sale item. Only a couple checkers so went to self check out. The lady there is so rude. Wish I got her name because I would call her out here and now. Puddles of water in the bagging area. Dirty scanners Asked her for help and she did help albeit begrudgingly. Killed her with kindness but not one word from her and she still didn’t clean up the water. Lady find someplace to work that brings you joy."

"For the most part, I really like this store. It's usually well-stocked, clean, and the employees are very friendly and helpful. I hate to single out one person, but I'd have to say that one of the guys that works in the produce section is less than "friendly and helpful". He seems to always be grumpy unwilling to help. One day, I pointed out that some oranges were moldy. He just kind of shrugged his shoulders and went on with what he was doing. It's a shame. If you hate your job, maybe it's time to do something else. I'll still shop there, but I'll usually get my produce somewhere else."