McKenna Cars

"Danny really hooked me up. Great service. Hand written note a nice touch. AND a family business. I will always by my ride from a McKenna Brand"

"I have had a truly great experience with the McKenna team! They treat you like family, and make sure that you are comfortable and confident in your decision. Thank you McKenna for an amazing experience!"

"They lied outright. EAST LIN is not reputable. Purchased X5 from Southbay. Finance person, EAST LIN, said brakes needed replacing in 2500 miles, as confirmed by their own inspection. EAST LIN pushed a $4K Extended Warranty, saying when I reach my destination the warranty will pay for itself by covering the new brakes. Come to find out the brakes were in great shape and the cars computer system reflected many more thousands of miles before BMW would even consider covering new brakes. Now Warranty is expiring and brakes are still no where in the vicinity of BMW authorizing new brakes. My bad for trusting Southbay and EAST LIN. Now I know where to look in the cars navigation to find this info...if only I had known then. Beware and don't trust them and more importantly....do not buy any of there warranties."

"Shady at best, low balled our trade in and the manager didn't even have the common decency to come over and address us as potential customers. 1) The fact that there was no privacy when customers are discussing business indicated to us the shadiness McKenna operates. Case and point, the couple behind us were trading in a vehicle that was not even registered to them. 2) We brought in a vehicle in good condition, and knew the vehicles worth via KBB. However when our dealer went to speak to the manager who handled the appraisal (who again, did not even acknowledge us) gave us a serious low ball price, and stated this was "non-negotiable " We ended up leaving McKenna and went to another BMW dealer who not only had a similar BMW in stock, but offered a higher appraisal and sell price, based upon our pre-approval. All this is to say, I would not advise shopping at McKenna unless you're getting financed by a shady loan shark, since that is the type of business people they seem to gravitate to."

"This is the best new and pre-owned BMW dealer in the Los Angeles area, period! One of the most pleasant car buying experiences! My wife and I went in to look at new cars across the street, and decided to see what they offer in the pre-owned certified department. The salesman from the BMW across the street came with us as well and patiently showed us the cars there.. we were in love with BMW i3 and found a really nice 2014 i3 that was in like new condition. The salesman was working with us on the price, financing and answer our questions to the best of his knowledge. We also had help of BMW's Genius (like Apple Genius) who provided a great overview of the technology in this super advanced i3 electric car (granted it started in 2014 but coming from 2004 car we were very impressed). As we were working on the paperwork for the i3, we asked about the 5-series pre-owned certified and the salesman showed us a really nice like-new condition 2014 528i as well. While the i3 will be for my wife, this 528i would be the go-to car for long road trip and for better comfort.. so we talked with Rob the sales manager and was able to work out a great deal for both cars! thanks you so much for such great experience.. although we spent 6 hours at the dealer, but we drove away 2 cars! thanks again Rob, for everything and for your patience. we really appreciate it and how you're so straight forward and open with us."