Real Property Management Midwest

"TLDR: RPM is the worst property managers I've worked with and would advise anyone to avoid them. They will take all your money and do nothing! I lived in Cincy and after work took me out of state my wife and I decided to rent the property instead of selling. Before RPM I had friends watching the property for 2 years, after they moved I hired RPM. Things were of to a bad start when we had been listing the house as partially furnished and RPM refused to list it until we paid them thousands to remove all the furniture including a 46 inch TV. The best part was the last tenants left behind some can food in the cabinet, removing a half dozen cans cost us $300. The house then sat empty for nearly 8 months during which RPM did not go in person to check on the property. About 6 months in they said we need to remove the carpet from a room, my wife not wanting to pay the exorbinant estimate hired a friend who does floors in the area. That is when we learned the house had an attempted break in as the door knob and lock box were smashed off the door and one of the windows were broken. My wife noticed people going to view the house were for 3 weeks before finding this were saying they couldn't get in, RPM had no idea and had been blindly sending people to our vandalized home without ever looking at why no one was interested. If all of that wasn't enough they have a clause that they can make any repairs under $500 without getting our permission. We just received a bill for $1,300 after they charged us multiple times for changing smoke detectors! Stay away from RPM you'll save money if you have no property manager and the property stays empty for a year than if you hire them."

"I’ve had an outstanding experience with Real Property Mgmt! From the beginning the entire team was incredibly professional, responsive, and attentive to my needs. The leasing process was smooth and straightforward, with clear communication every step of the way. The property itself is fantastic—well-maintained, clean, and in a great location. Any maintenance requests I’ve had were addressed promptly and efficiently. I truly appreciate the care and dedication shown. I highly recommend to anyone looking for a hassle-free leasing experience and a wonderful place to call home. Five stars all the way!"

"This property manager is the worse I’ve ever dealt with. They do horrible repairs after I bother them 3 times or more. They don’t care about the tenants only money. They leased me a unit that is leaning sideways. Mind you I’m 24 with 2 kids I said sure I’ll take it I needed a place fast it was in my price range. Well the front and back doors do not fit the frames due to this and have big gapes in between the door and frame. This allowed for all types of pest to enter the unit. I contacted rpm when I was made aware of this issue and they had pest control come out a week later. The woman who worked for pest control told me she used to work for rpm and apologized to me for the poor condition of the unit. She told me that the unit had mice, roaches, ear wigs, drain flies, house flies, and termites. She actually said she had never seen so many earwigs since working in pest control. She explained to me pretty much anything from outside was coming in through the doors and that’s why it was so bad and maintenance would need to make repairs. She told me she’d discuss it with RPM so they could make the repairs. About 2 weeks of waiting, no one contacted me. I called them and asked them to come repair the doors. Maintenance stuck some stick on foam in between the door and frame and called it a repair. That fell off about 2 days later so I called back. Maintenance came out again a few days later and stuck more foam on the top and plastic strips on the bottom. This resolved the mice issue and most of the ear wigs. There is still house flies, knats, occasional drain flies, occasional ear wigs, roaches, and I’m not sure of the termites. I can still see gaps of sunlight between the door and frames which is easy access for bugs/pest. I keep my unit clean. I clean daily. I have 2 small children. This is very a very stressful situation to me. RPM does not care about any of the issues as long as they get their rent"

"Great Management Team! They were very attentive to my needs and didn't get lost as you would working with some of the larger management companies in the area. Highly recommended!"

"This is a great management company. The staff is very helpful and always give top notch service. From my experience they are all very knowledgeable about this industry, and always answer the phone which is obviously one of the most important aspects of property management. Highly recommend Real Property Management!"