WhiteWater Express Car Wash

"I took my new car to White Water Car Wash redbank location, and it came out with multiple scratches from the hood to the roof top. When I reported the issue, their manager denied responsibility, claiming the scratches were already there and supposedly picked up on their cameras which is not at all true its bramd new and its the first machine car wash . Also, they refused to show me any footage to back up their claim. They directed me to contact their corporate office, which has been another frustrating experience, as all calls go straight to voicemail with no response. This has been an incredibly disappointing and frustrating experience. It feels like they are just dodging accountability. I would warn other car owners to be extremely cautious—these guys are not taking responsibility for damages and are impossible to get in touch with. Save yourself the trouble and avoid this place. Fraudsters with terrible customer service!"

"I love the staff that help me guide my car into the car wash. That always makes me nervous but they make it easy. I like that they have the amenities the vacuums, the all-purpose cleaner, window washer and the towels to use. The microfiber towels cuz you know they're the best. I always come here. And the monthly service is really a good deal if you like to take care of your car regularly! Thanks everybody at the Whitewater Express car Wash in Fairfax!"

"These guys did such a great job for me! I haven’t had a new car in 20 years so I didn’t do this often but I will totally be back with my new car. The vacuums actually WORK. The towels are great to wipe down the little details. They even have all purpose and window cleaner available for free. I had my mats on the sidewalk while I was vacuuming and Randall took them and cleaned them for me! Such great service even in the hot weather. Thanks guys! She looks so pretty!"

"I’ve been going since this location first opened and it has been great every single time. Staff is friendly & offers assistance, amenities are always stocked up and ready. It’s nice to have all of the amenities without the additional fees. Signed up all my cars with the monthly passes which are a great deal. Highly recommend this wash to anyone in the Cincinnati/Oakley area."