Mentor MFG 5782 Heisley Road, Mentor, OH 44060

"Went to this location with my grandson. two gentlemen behind the desk, talking for 20 minutes.I asked if they were salesman and they pointed to a gentleman on the phone. I stood there for 15 minutes and he didn’t get up to help me. I called another Kubota dealer and he said other people complained about the people at the Mentor location."

"The absolute best experience with Rich. We genuinely felt the everyone is treated like family. He’s extremely easy to work with and conversant with. We are very very appreciative for all his hard work. Then we went to finance and worked with Kimberly and she was an absolute gem. Big fun personality and extremely professional. She made the process easy and enjoyable. They both made customers for life out of us."

"I randomly walked and sat down with Rich. He went over all the details while we built a new Kubota virtually. He was knowledgeable, patient, and friendly. About a week later I had a new Kubota. Kom in finance was fantastic too. Thanks guys! Highly recommend!"

"Stopped to try to talk to someone about getting a new riding lawnmower. Waited for about 20 mins in the showroom after someone said they would get a salesman. I was completely ignored and I was the only customer in the store. Guess I won't be buying a riding lawnmower here. Terrible customer service... Bummer"

"Cool place can get all the part we need.the staff ready to help and know what are they doing.everytime i walk in they are on the point to help even we look gor the part that we don't know just a photo they know exactly what we want.highly recommend."