Jeff Wyler Chrysler Dodge Jeep RAM of Lawrenceburg, IN

"I would not recommend buying anything a non Chrysler, Dodge, Jeep or Ram here. I bought a 2017 Toyota Corolla from here and should have bought a brand new Toyota Corolla from a Toyota dealership. I was sold on the extended warranty (3rd Party) thinking it made sense. It turned out that Jeff Wyler can't or won't do most of the repairs covered, which was NOT explained. You have to farm it out yourself because of this. I had some minor work done (At Jeff Wyler) to my vehicle shortly after buying it. Some time later my whole dashboard lit up with every sensor warning, literally. I took it to the dealership to have it checked out and guess what? The sensor was not covered. I took it to Joseph Toyota in Colerain and they asked me if some work had been done to my vehicle and I answered affirmatively. They explained that my sensor was stripped (more than likely by whomever done the work on it) and water was hitting it which caused it to fault out. This cost me over $600 out of pocket, not to mention having to take off work and arrange a ride for me. I emailed the team at Jeff Wyler explaining my dissatisfaction with the B.S. warranty and the shoddy work done to my vehicle which I had done over the phone and in person as well. They either just humor you and tell you what you want to hear or don't give you an answer. I asked for my warranty to be nullified and paid the money back and never heard ANY response whatsoever. Multiple people were on the email, so they received it and just chose to not respond. The sales team are nice and try to help but that's about all of the positives I can say about it. I would NOT recommend buying outside of the dealership brand (Chrysler, Dodge, Jeep, or Ram). I can only speak to my experience buying a Toyota from there. For what I paid, I could have bought a brand new Toyota within $1000.00 of the total price."

"It was a pleasure working on a trade/buy with Derrick. He had great communication throughout the process of us buying and trading vehicles. He’s definitely for the people and a very positive salesman. We thank you a lot Derrick!! Love the truck!"

"Great experience, I was turned down by Kelsey. Went down the road and they did everything they could to help me now I’m in a better and safer car for me n my kids. Brody and Nicholas are both awesome amazing people. HIGHLY RECOMMEND Couldn’t have done it without them."

"I saw a vehicle on the website and wanted to know if it was available. Matt answered my inquiry and sent me a video he made of the vehicle. I scheduled a test drive and ended up purchasing the vehicle (Toyota RAV4). The vehicle is very clean and Matt was very easy to work with. Nick in finance was helpful at first, but I've had to call three times to inquire about the title for my vehicle. Very unorganized, rude (after the sale), and they initially put the wrong temporary paper plate on the vehicle (they did email me the correct one after I called them). They changed $600 for a brake light flasher that was NEVER INSTALLED. The brakes do not flash when the pedal is pressed. I've called 3 times about that and am going to file a BBB complaint. I had to drive back to the dealership to return a tracking device that was left in the vehicle (see photo). The title paperwork is late (over the 45 day mark) & they say they're going to reimburse the late fee - we shall see. A lot of hassle, extra phone calls & trips back to the dealership to get things taken care of. They clearly do not value my business & act like I'm a bother to them. I would not recommend them to any of my family or friends."

"Very excited to come down to this location and meet The Man, The Myth ,The Legend Brody Elder!! Drove down from Columbus to get this great deal. All of the staff here were extremely friendly and knowledgeable. Outstanding experience."