Dairy Queen® / Orange Julius 7695 Lakeshore Boulevard, Mentor, OH 44060

"Be careful here. The immature, petty, undisciplined girls here will sabotage your food if you inconvenience them. Dumped a bunch of butter on my daughters pretzels and ruined her new school shirt and laughed about it because we were in the drivethru a few minutes before closing time. I did not know you were about to close, all you had to do was say sorry we are not taking any more orders."

"Amazing experience can’t go wrong with DQ"

"I have ALS and my appetite is really bad. But once in awhile I have to send my guy up to get me a peanut buster parfait for dinner to calm my stomach."

"I asked for a blizzard and all I got was attitude. I over paid for some mediocre ice cream that wasn’t even made right. To the lady that took my order, my taste buds are insulted and I am disappointed. This place used to be so much better, now it is a dumping ground for bad attitudes and sadness. Shame. PS I still ate it because it was pretty tasty"

"Normally I’m a pretty patient person. I placed 2 online orders for custom cakes a few days ago and then was contacted by the manager who proceeded to tell me that my images weren’t approved. I was understanding and came in and worked with a team member to pick out designs that were approved by Dairy Queen. One of the orders was set to be picked up today 11/1/2023 at 3PM. At 3:20 I called the restaurant to see if it was ready since I hadn’t heard from them. They proceeded to tell me they didn’t have any orders under my name. THEN, found my order forms that their employees just placed somewhere they didn’t belong. I was pretty aggravated but the employee on the phone was nice and respectful and told me she could have it ready for me within an hour. Sure it’s not what I wanted but it’s better than nothing I thought! 7PM rolls around and I still heard not a single word about my order. Needless to say I called the corporate number and had them send my complaint to the franchise owner. If you’re planning on getting a cake online I recommend ***NOT*** using this DQ because this has been absolutely ridiculous."