McDonald's 5745 Heisley Road, Mentor, OH 44060
About the Business
McDonald's is a well-known cafe, food, and restaurant located at 5745 Heisley Road in Mentor, Ohio, United States. Our Terms and Conditions have recently changed, so please review them on our website. You can now conveniently order through the Mobile Order & Pay app on iOS or Android and pick it up at the store. We offer McDelivery through DoorDash, Uber Eats, Grubhub, and Postmates apps, as well as through the McDonald's app. Our menu items vary by location, so make sure to check the app for availability. You can also register payment cards in the app for easy ordering. We prioritize the health and safety of our employees and customers, especially during these challenging times. Visit us for quality food, quick service, and affordable prices. Check out our deals and order ahead with Mobile Order & Pay for a seamless experience. We look forward to serving you at McDonald's!"
Photos
Hours open
Monday:
05:00 - 23:00
Tuesday:
05:00 - 23:00
Wednesday:
05:00 - 23:00
Thursday:
05:00 - 23:00
Friday:
05:00 - 23:00
Saturday:
06:00 - 23:00
Sunday:
06:00 - 23:00
Reviews
"I go to this location a lot we’ve ordered two sandwiches and two small fries on Sunday. We only got one so we told the lady up there at the counter gave them the receipt and everything she was about to charge us for another thing of fries and was doing her job until the manager intervene I think he was bald had glasses on and said we have to go all the way around the parking lot in a rude tone of voice to it’s a little ridiculous we’re not going around one more time just for another thing of fries she can just make the fries up there like the lady was doing so now we will go to a different McDonald’s"
"The two kids working the drive through windows last night around 8:15-8:30pm were extremely polite. Pretty sure the one kid bowed to me as he gave my food. I will make it a point to go to that store specifically in the future because of those two. Only giving 4 stars because, you know, the food..."
"My passenger and I each placed a separate mobile order. When we got to the drive-thru window, we were told we had to go thru the drive thru line a second time to pick up the additional order. When we questioned it at the window, we were informed that it is a policy that is strictly enforced. The kicker was, it that there was absolutely no one else in the drive thru either."
"Never get the orders correct. Can’t have salt and guess who got extra salty fries! Like read the screens it’s not that hard. Some food restrictions and allergies can kill people."
"Went through drive thru on 122223, drive thru running smoothly, came around lunchtime.......ordered two kerwin frost boxes. I got to second window to pick up, the manager or assistant just shoves the drinks and food out the window, bottom of the frost box is not completely closed, it pops open ......seriously work on quality not timers.....she also had a nasty look the whole time like she was being bothered....don't want to work there, then don't.....fast food is a hard job, I understand however quit being miserable to others"
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