Regions Bank

"I have never had a problem with the usual transactions at Regions, although in the last year or so I have noticed that they have fewer employees on the job at the same time, and the drive-by unmanned during regular hours a couple of times. The manager Brian was very helpful in processing some very old government bonds, spending almost a whole day patiently with me. I really appreciate having had the same bank for years, one where I feel I am known."

"I've been in business for 18 years and I've moved from three other banks until I found Regions ... specifically the branch on Essary Road. Brian, the branch manager, is extremely knowledgeable and customer centered. His approach is reflected in a stellar staff that are always friendly and go out of their way to make sure you are satisfied."

"CONSTANTLY understaffed, no one answers the phone. Usually one employee working on a Friday. I checked their careers page and they're not even hiring for this location, so they've accepted this level of work and labor. Brian the GM is overworked and needs help at this location, but the higher ups don't care."

"My money was not cleared until I called about it. I tried to transfer money minutes after depositing and was unable to. the location on Essary cost me money and heart ache. I don't appreciate that one bit, especially when the lady on the phone lied to me about my money being cleared. Only when I inquired about why my money would not transfer was I able to transfer the money. I was unable to in time, and this resulted in me losing nearly 300 dollars. I would like to be reimbursed! Horrible rating for this bank, very disappointed."

"Don’t bank with regions. Save yourself the stress. This location is terrible at keeping the ATM working. I’ve driven to this location multiple times in two WEEKS and the machine always showed unavailable. Basically holding money hostage. Going to the office Monday to close my account and withdraw my money from this crooked company. If I could give 0 stars I would."