PNC Bank

"This bank has terrible customer service, which is a reflection on management. I went in there to discuss about my account being hacked. The attendant there was extremely rude about the matter. Her response was, “what do you want us to do about it? That’s the way the world is. People are going to steal. There’s nothing we can do about it. We’re not security.” That’s a terrible motto for a bank to be operating on. LOL, “Please store your money with us. We can’t promise you that your money won’t get stolen, but we can promise you is that we won’t do anything, because people steal.” Ridiculous! I’ll be going to a different bank, because of incompetence and rudeness from the staff of this dumpster of a bank. I would advise anyone to go to a different bank in the Murphy area, because this bank doesn’t care about protecting your money."

"Pam is an intensely rude and hostile enployee. People like her are why so many people resort to online banking. I don't ask that people act sweet. But don't shove things in front of me and expect me to know what you want then make a snipe when I don't do what you need. I have other options for banking. This entire branch has gone to ruin since the upheavals and laying off of veteran employees a few years ago."

"Been looking for a new local bank to do my banking and I use the drive thru often for the atm here at Murphy PNC and I needed some change and went inside. Big mistake. The woman CSR at the window refused as I did not have an account. She was so rude, I would never choose to walk in there again. Was treated better next door at the Community Bank. If you hate your job, find a new one."

"Always there to help us! Very friendly staff, whatever you need they can do. It's always a good idea to call ahead if you need something special, they will have it ready for you!"

"If your looking for a bank this is the place to use. Friendly service and will do everything they can to get what you need. Best banking service I have ever had."