United States Postal Service 801 North Wabash Avenue of Flags, Evansville, IN 47712

"They have bad experience in handling parcels and cannot scan parcels in time"

"My mail carrier refuses to scan my packages and has destroyed my business! She refuses to do her job and managent has done nothing to correct the issue except say they will talk to her. This has continued to be a problem!??"

"Extremely slow. Refuses to "return to sender." A package arrives on Friday at 6am. You may or may not get it by Thursday the following week. Their rates really aren't any better than using other delivery companies that are faster. You really take your chances."

"Our mail had started to get held due to a temporary move. Some mail was still coming through and some did not. After calling for a week and receiving no answer to the phone; I had to take off early to go in. I was informed that they do not have the man power to answer the phones and that that “if we answered the phones we would be on them all day.” I asked him why have a phone system if you do t use it. He offered no explanation besides attempting to say they had to use an automatic’s system to call in each day….which wasn’t helpful. I was then informed that some packages were mailed back and they had to follow protocol wwhich I questioned due to being there everyday and living there already. The last thing was Thomas stating he hoped “all my trees were cut down now.” I didn’t appreciate the comment and he came off as being a smooth talker instead of handling my questions and getting answers. Though he did say he would “personally” text me anytime I have mail, I still don’t enjoy being forced to wait another 5 to 7 days with them holding my mail for even longer. Being forced to leave work early isn’t helping my cause and him stating they just don’t answer the phone is a horrible excuse…overall I will be taking this complaint up the chain."

"I have nothing good to say about this location period. I had to set-up informed delivery because the carrier STEALS certain mail. I understand that the post office has a distribution center and several detours when coming from out of town, but some of it comes from Evansville. I just want to RECOVER my stolen mail!! When I address the issues, customer service is horrible and pretty much nonexistent! Since I have had mail stolen several times, I am going to file a police report instead of “opening a claim with USPS”. I have had several theft issues with my mail and when I confront the supervisor, he defends his carriers, which is fine, but this states they do not care that their staff are trained thieves! The carrier never takes my bills, just mail that seems like a cash out!! Gift certificates and gift cards are always taken and I filed a complaint with the post master to only be told their carriers aren’t like that!! Well, nobody is ever like that, until he/she gets caught."