Prime Concrete Coatings,LLC 1808 West Franklin Street, Evansville, IN 47712

"Great experience overall! Jason was very honest, upfront and informative about all aspects of the product and installation. The installers were very professional and diligent in getting the job done. The cleanup was exceptional. The floor looks great! Everything went exactly as Jason said it would. We highly recommend Prime Concrete Coatings! The above post was posted in Nov, shortly after the work was done. And I stand by that. However, we had a small issue with the floor a few weeks later that was not the fault of the product or installation. I contacted Jason on Dec 30. He said he would talk to Brian and someone would get back to me after the holidays, which was perfectly fine. I texted him again on Jan 8. He said he had not talked to Brian and gave me his number. I texted Brian that day. He said he was tied up at the time, but would get back with me the next day. Still fine, except he didn't until Jan 23. He then said he would come out and look at it in about 2 weeks. It has now been going on 8 weeks and I haven't heard a word. I told them from the very beginning that we knew it wasn't covered by warranty and we were fully expecting to pay for it. A company is only as good as it's customer service, before the job and afterwards. They get an A for the job and an F for customer service, which averages out to a C. I can only wonder what would have happened if it was a big issue! In conclusion, if you're not concerned about ever having a problem, they're great. But if you do have a problem down the road, you're on your own once the check is cashed."

"Highly recommend! A+++ Everything about this process was easy. Fantastic communication by Jason! Brian & crew did an amazing job!!! I can’t believe I forgot to take before pics of our mess of a failed DIY epoxy project years ago."

"Brian & Clay arrived as scheduled. Job completed on our front porch within 6 hours. Very professional! We are so pleased with how this product has improved the looks of our front porch! Thank you Prime Concrete Coating!"

"They came and did the job when they said they would. No surprises with price increase. The only surprise was a beautiful floor! They trimmed around cabinets and walls perfectly. The building was left just as clean as it was when they came maybe even cleaner. Friendly as they come. The equipment trailer was clean and well organized, equipment top notch. Explained the warranty process in detail to me. Couldn’t be happier!"