Hertz Car Rental - Merrillville - E. Highway 30 Hle 4280 U.S. 30, Merrillville, IN 46410
About the Business
Welcome to Hertz Car Rental - Merrillville - E. Highway 30 Hle, your premier destination for convenient and reliable car rental services in Merrillville, Indiana. Located at 4280 U.S. 30, our facility is easily accessible and ideally situated to serve both local residents and visitors to the area. Whether you're in town for business, planning a weekend getaway, or need a vehicle for daily errands, we offer a diverse fleet of well-maintained cars, SUVs, and trucks to suit your needs.
At Hertz Merrillville, we pride ourselves on exceptional customer service and competitive pricing, ensuring a seamless rental experience from start to finish. Our knowledgeable staff is dedicated to assisting you in selecting the perfect vehicle and providing you with all the necessary information for a safe and enjoyable journey.
Explore the freedom of the open road with the confidence that comes from renting with a trusted name in the car rental industry. Visit us today at Hertz Car Rental - Merrillville - E. Highway 30 Hle and discover why we are the preferred choice for car rentals in the region. We look forward to serving you!
Photos
Location & Phone number
4280 U.S. 30, Merrillville, Indiana 46410, United States
Hours open
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews
"From the moment I arrived to pick up my rental, the experience was unpleasant. The employee who assisted me was not only unhelpful but also argued with me about the type of car I had reserved online. She claimed that the model I chose wasn’t available because there were no charging stations nearby, despite the fact that the car was on the lot and there was a charging station just four miles away. After an unnecessary and frustrating conversation, and a call to the so-called “manager,” she finally agreed to rent me the car I had initially reserved. Later that day, after a long day at work, I returned to find my personal car missing. I immediately contacted the rental company's roadside emergency service, the local police, and even the police in neighboring towns. It took two agonizing days before I was able to locate my car, which had been illegally towed to another county, two towns away. The stress and inconvenience this caused were beyond words. As if that wasn’t enough, when it came time to return the rental, my frustration only grew. I called customer service to understand the towing policy, considering my car had been towed the same day I rented the vehicle. Instead of receiving help, I was hung up on twice. To avoid further issues, I opted to return the car to a different location, which resulted in an additional fee. Then, during the final inspection, I was hit with another $200 charge. This entire experience was a nightmare from start to finish. I would consider giving five stars, but that would require this company to start conducting good business practices first. Thanks for nothing."
"I reserved a car early in the morning, pick up was at 4pm...I arrived there an HOUR EARLY to be told "oh we were just about to call you" to let me know they had no more cars left. uhhhh ok fine whatever. False advertisement on the site cause after we left, the website said there were still plenty of cars to rent. (I went to Enterprise in Hammond instead. 10/10 for them, they were fast to give me a car & professional) We were given a number to call for a refund because you guys still charge a $50 cancellation fee if you have no more cars??? Should probably fix that little issue because I wouldn't of written this review if I wasn't sitting on the phone, waiting, for OVER 10 MINUTES to speak with someone to get my freaking refund."
"This place has real issue with scamming people. Brandon was friendly BUT He wouldn't "check in" my vehicle and all of the sudden my receipt shows up with a smoking fee of $400. I have never smoked and I was the only one in the car. When we confronted him he knew exactly who I was and said it smelled like smoke. I told him that was impossible. I need proof he said there is no proof! Other reviews show they are known to do this!!!! Needless to say, he was very rude and threatening when we went there to see the vehicle and discuss. A police report and dispute with my credit card has been completed."
"Worse customer service. They didn't had my vehicle I rent. So they told me they had similar vehicles or would rent me another one for the same price. The dude that was at the front desk didn't even try to reach the manager when I asked him"
"Awesome rental location! Kristin is the go to girl! She is always professional, courteous and friendly! I have rented cars from this location several times and will continue! I have also lost a garage door opener and Kristen went above and beyond to find it wedged in the seat! This location always answers the phone as well! Unheard of for most car rental locations! Great job Kristen! Thanks for your service!"
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