Interlight

"I placed order 81170 with Interlight with $54.60 "UPS Expedited Shipping." The tracking number provided was CH212012647US through USPS not UPS which delivered to a "collection point." The collection point address was not given and when I asked for assistance multiple times from Interlight, I was told to call the post office to find out where it is. 0 out of 5 customer service."

"If I could do no stars I would! Bought a starter for an escavotor in February, and installed late March. Less then 6 starts and it's broke already. Cheap parts from overseas! Machine stuck at job now. Called about warranty and was told " No warranty" only 30 day return policy. If you need quality parts then look elsewhere. The price wasn't any better then other places that will back up the parts they sell."

"I recently written a bad review for this company because I thought they had double charged my account for a single purchase. However I've changed my review because after working with their claims department, they helped walk me through the process of working with eBay on getting my refund taken care of. I would definitely purchase directly through them next time. Wow even after changing my review to 5 star review because of a weird mixup with ebay. Which I have two receipts showing money paid to the same exact company and address. I was able to get a refund through eBay. It may not make sense to you, but I have the proof and I sent it to your company and to ebay. I'll still keep the review as 5 stars, since the issue may not have been the fault of the company."

"If I could give negative stars, I would. DO NOT BUY FROM THIS COMPANY!!!! I ordered a light from them for my refrigerator. There was no indication on the website that it was not made by my refrigerator's manufacturer, and no different part number. When the light came it was a completely different warmth than the others in my refrigerator, so the brightness of the light is very noticeably different. I called Interlight and they told me that they reserve the right to substitute a different light as long as it will fit, regardless of the warmth. They won't refund my original shipping cost and I have to pay for return shipping. What a waste of time and money."

"This company sold me an $800 light bulb that failed in the first 10 minutes. There was no user error here. the installation was done by pros. They refused to do anything at all for me. I simply won't buy from people that can't stand behind the product they sell. I totally understand they don't want to be stuck with the $800 problem, but as the consumer, I very much expect them to. I would not buy from this company. - (Order #13703360)"