Verizon

"Be very careful when accepting "promotional" offers through this store. We upgraded 5 phones 4 of which we were supposed to get "free" and one I had to pay for because my sons phone was not eligible. I was told my bill would go down $20 with the updated plan. Our first bill was extremely high and we were told it was all the activation charges. My second bill was around what it should be. Our third bill jumped an additional $120. When we called we were told that was incorrect, that promotion didn't exist, and there was nothing they could do. We were also told if we wanted to shop around we would owe the full amount for all phones. Make sure you get everything in writing especially if you are at the end of a promotional offer. The sad part is the gentleman that helped us in the store was very customer orientated and now the question is did he purposely mislead us or is corporate not honoring their promotion??"

"I had dropped my cell phone and it caused it to work anymore. So I went in during my lunch break to see if I can get a get a new phone. I spoke with Nick and he was very helpful and informative. He answered all my questions and got me my new setup and ready to go with no problems. Great services!! Will definitely come back here if I need any more help in the future!!!"

"Diego was recommended to me by my daughter in-law as being very helpful and knowledgeable. As for me, he was very friendly, knowledgeable, and kind as I am a senior citizen and not very good with electronics. I'll definitely be recommending Diego to my friends and family! I think he deserves a raise."

"Kevin was very professional and knowledgeable. He took the time to help me with a very frustrating situation. Thank goodness for Kevin. I will definitely be going back to him for future services."

"The employees Nick and Diego went way above and beyond in helping me with all my needs to set up my new phone. Great experience. Highly recommend! Will be a returning customer."