AAA Insurance - Ashley Cooper & Affiliates 461 East 83rd Street, Chicago, IL 60619

"As a Client I appreciate the fact that the Principal Agent decided to bring AAA services to the Neighborhood to provide these services in our community."

"This is a great agency. Very professionally and reliable. Highly recommend doing business with this agency."

"Google hours say open at 8:00 on Monday and once we got here the doors said open at 8:30am. We then waited outside until 9:30 and still no one showed up or answered phone calls."

"I have been trying to reach someone including my Agent for too long now. The office hours state 8:30am -7pm Monday-Friday. Today is Friday, I was waiting outside from 9am - 11am and no one showed up. I continued to call all numbers available with no luck on reaching a person. I called the main number that ended up referring me back to this agency office since they are the ones who wrote my policy. My agent can not be reached via phone, email, nor text. I was unaware that my policy carrying two vehicles had been cancelled completely 3 months ago after one of the cars was deemed a total loss. Now I am calling to add my new car to my policy and to my surprise there isn’t one. I was NOT notified it ended, lapsed, or any other issue happened to my account for my second vehicle for 3 months!! I want answers, I need answers, and insurance yet no one can be reached. This is ridiculous and unacceptable. I DO NOT recommend this office for your insurance needs. This is beyond frustrating."

"Great customers service.Give you free quote. Helping people get they life in order."