Cafe Harold's 1552 West 119th Street, Chicago, IL 60643

"Ok this was my first time here. People automatically want to ask did it taste like Harold's....well that's kinda hard to answer nowadays because I don't think even Harold's taste much like Harold's anymore. I will say without a doubt that it was very fresh and tasty and fried to perfection and I will go back again. However, It does disappoint me that it was so empty, so I hope it was just the time of day. As far as I know, it's only been open since the winter so I think we need to spread the word more so more people can visit this well needed black owned business."

"So today was my first time ordering from this location. It's a good thing it's not associated with Harold's Chicken Shack. Yes this is a black owned restaurant. But the service is horrible. A place to order online three wings and fries, fried mushrooms, and a large French fry. What I got when my order was picked up was three wings no fries mouth sauce on my fried mushrooms. And a large fry with my sauce on it. Now my directions stated my mushroom should be fried hard not Soft on that order. The wing order stated fried Chicken hard black pepper mild sauce mild sauce on everything and it was only pertaining to the chicken because it was in the order part of the chicken. Reading is fundamental especially understanding how to read a ticket or online order I think the woman owner and her staff need to learn how to read tickets correctly. Now when I was asked what can I do to rectify the problem I said correct my order I was told no we will refund your French fries but correct your mushrooms. My neighbor did go back up to the restaurant. They did correct my mushroom order gave me the french fries that was supposed to go with my meal but they should have made my entire meal over. The new fries were undercooked and they were cold now I live literally three blocks from the restaurant. The service is horrible as a first time customer I would never order from this restaurant again and took customer service is corrected. And as a owner ma'am who wouldn't give me your name I've already talked to my uncle I know your brother and you both on the restaurant. You might want to step down and hire you a manager with better skills because your customer service skills are not it. P. S change the chicken grease it's all I can taste it in the chicken"

"The Bourbon wings are so fyyyyyeeeee!!!! If you haven’t tried them you are missing outttt!! I had them 2 nights in a row. They are fresh and flavorful. I don’t know what’s in that bourbon sauce but I need a bottle of it! They are definitely my go to item on the menu!"