WSFS Bank

"I don’t know what’s up with this bank but marisol Santiago needa find something else to do cause she is not customer service material she kept asking me unnecessary questions like “why am I here”, “what am I doing in this area” just because I happened to find the closet wsfs bank in the area I was at she kept acting like she was typing on computer to help but really wasn’t and was just asking me more questions and made me an hour late to work"

"I attempted to cash two checks drawn from this WSFS Bank location. The first question the teller askied me was what am I doing in New Jersey (My license was from out of state). My response was working. The teller then asked me where are you working. This question made me feel a little unease. The teller made two attempts to contact my employer. Onece she got a hold of my employer, she bedan to ask a series of security questions. My employer awsered all. .After all that i I was still unable to cash my checks. This has been the worst embarrassing experience I have ever encountered. My employer acolded the teller on how i was treated. The teller then lied to my employer and told her everything is OK and they are cashing my check at the moment. While she was telling my employer this I had already left the branch. My employer was very unhappy. I Will Never Bank with this institution again."

"Very Limited locations, mostly in Burlington & Camden County. None in Gloucester County, have to travel to Cherry Hill for the closest location coming from Gibbstown NJ. They do have ATM's in Gloucester County in the Heritages stores."

"Going down hill since the merger coming. The girl at the drive thru window gave my receipt to the guy in the other lane the other day. Lucky he called me over. She was playing with her phone to much."

"The staff is always very courteous. They make the bank feel friendly. Also the e-banking website is the easiest I have ever used---definitely user friendly. And on a different note, I was not happy when the branch at 157 South White Horse Pike Audubon NJ 08106 was closed. Overall, the best bank i have ever used!!"