Citizens

"Made two appointments on their website to open additional accounts for my children. They still don't call, what's the point of making an appointment?"

"Very rude workers. Shouts angrily at customers without understanding his job. Don't come here because. Very poor service is a disgrace. Does not understand work."

"The only lady helping customers that wasn't a teller was doing an amazing job she deserves a raise line was lone but she didn't panic handled it like a pro and stayed in a good mood very good customer service from her Briana I believe her name was young black lady extremely professional and polite very good at her job"

"Terrible customer service. Always wondered what would happen if an ATM machine didn't have enough money? I found out the hard way. I went to the Citizens Bank ATM at 11 p.m. Wednesay night, hit "fast cash" for $60, the roller spit out no money and I got a receipt for $60 less in my account than I had a minute ago. Then the screen flashes "unable to dispense funds. Please contact your bank." Waited for the place to open and then went in with my documentation (receipt and printout of my account) and expected them to say, "Sorry, sir, here's your $60." Instead, they said "we're going to file a claim and you will find out by email what happened tomorrow." Huh? I know what happened. Citizens Bank took my money. Then the said "it's a process and you'll get your money in 10 days." Process? Ten days? I told them it was Citizens Bank's problem not. mine. Do not recommend using the ATM machine here or at any Citizens Bank and the customer servcie was ridiculous considering it was the bank's problem, not mine."