Batchelor Brothers Funeral Services 7112 North Broad Street, Philadelphia, PA 19126

"The Walker family would like to say thank you to Batchelor Brothers for taking good care of our loved one Mr Walker, once he arrived at the funeral home and until he was laid to rest in the ground. The funeral home is a beautiful building. All of the different spaces and rooms they have for you and your loved ones to meet in are really nice. Ms Kennedy and the rest of her staff were great. They were always saying how sorry they were for our loss and always so nice and very accommodating. The service was beautiful, from the clergy’s words of wisdom, the singers and the music and other staff that helped make the service what it was. Her staff during the service always made sure we were okay with everything before they proceeded with anything. The transition to take him to the burial grounds was very seem less, with no issues of not being able to locate his gravesite and a prayer being said by a relative. We were driven throughout the day by a staff limo driver back to our location. At the end of service they provided us with something like a care package to take home. Service date January 5, 2023"

"Terrible funeral services provided by Batchelor Brothers. Poor communication, no empathy. My family and I had to always reach out to them to find out information. The staff was not welcoming nor inviting. They delivered the programs late so friends and loved one that came only for the viewing didn’t get a program. When I asked Ms Kennedy and another male director about it they just said they were late without even an apology, as if to say, deal with it. When we got to the cemetery, they had no idea where the grave site was and the cemetery staff had to take them to it. When we got there, the man performing the so called burial rituals just barked out the 23 Psalms. That was it? I felt disrespected, not only for me and my family but for my deceased brother. I’ve used other funeral homes before and they said a prayer and words of comfort at the grave. He also was going to start before my dead brother’s son could walk up from his car to the grave to see his father placed in the ground. I wrote an email to Ms Kennedy saying how disappointed we were but true to form, I have not received a response back from her. Do not used Batchelor Brothers, they are very unprofessional, insensitive to your loss and the pain you’re going through."

"There are so many awesome things that I can say about Batchelor Brothers funeral services. First and foremost the facility is absolutely stunning. They walked me and my family through each step of the process step by step. My mother was absolutely beautiful. The staff was so accomodating every time I called or visited the facility. I appreciated everyone from Vaughn who explained everything in detail, to Mrs. Eneida who was so helpful and who I absolutely adore- The Military Honors was beautiful and I couldnt hold back my tears when we discussed it, Mrs Kennedy who was so beautiful inside and out and extremely accomodating, and Mrs Derneta who was very awesome and gave us our tour and answered questions for us when we first arrived at the facility and answered any questions that we had after that, and our family car driver was super professional. The professionalism there is an understatement. My mother Ms. Fennell would have been extremely grateful. Everything was handled with grace and class. My experience was with a team full of caring and beautiful professionals and I Thank them so much."

"In March of 2023, my husband transitioned. Bachelor Brothers handled all of the necessary steps after we called and informed them of his death. Their professionalism was outstanding at every level. However, I must mention specifically, how my husband looked. The morticians did an extraordinary job in creating a nature likeness of my husband when he was living. Believe me, it makes a difference, when suffering the lost of your love one, how they are remembered. Thank you, Mr Greene and associates for the excellent services you provide to our community."

"I want to Thank Mr. Spears, Mr. Eneida, and the rest of the staff for the amazing service they provided to myself and my family during the worst time of our lives loosing my mother. Their level of patience, professionalism, sympathy and all around compassion was ABSOLUTELY TOP NOTCH!!! I recommend this funeral home to any and everyone looking for a place for their loved ones. Mr. Spears you have been designated as our family personal Funeral Director. My mother looked absolutely beautiful, they took great care of her appearance which to be honest I had anxiety before the family viewing. I can go on and on, I just want to end with saying, my family is so very grateful for how you treated us during this most difficult time. May God Continue to Bless Batchelor Brothers Funeral Service and the incredible staff."