United States Postal Service 1500 Lancaster Avenue, Wilmington, DE 19805

"I would give this post office 0 starts if I could. I was made to feel stupid and unheard with no effort to fix a problem why we weren't receiving mail at our address for the last few weeks. I like to give benefit of the doubt, but there's a reason this location has poor ratings."

"Every time I have to come in here to and it has to do with a package there is a problem. They move slow, they have an attitude, or they just disappear and someone else all together has to come help me. Today I went to pick up a package that the post man was supposed to deliver on the 5th but was unable to deliver. I put in a request for redelivery with customer pickup which means I wanted the package to stay there so I could come get it. I go to pick it up and the lady tells me it was put back on the truck to be delivered. I gave her my confirmation number and sure enough it said redelivery option was customer pickup. She couldn’t give me any explanation as to why the package wasn’t delivered the first time nor as to why my package was put back on the truck other than that she just got back from vacation and wasn’t sure what the issue was. As if that was what I needed to get my package!!! I asked her if there needed to be a signature this time since it wasn’t able to be delivered the first time and she said it doesn’t look like it. These employees have no idea what they are doing and just give lazy responses with no accountability for messing stuff up!! EVERY. SINGLE. TIME. They can manage stamps and the purchase of packing materials and that’s about it. Terrible."

"If i could give less than one star they would get zero. I was tracking a package that they claimed was delivered. It wasn't. I had to reorder the item and the item was delivered two weeks later along with the package they claimed was delivered two weeks prior. I had another order (that was sent via UPS and then delivered to USPS) they claimed was delivered. I was tracking the package. When I tracked it it said it was delivered within 10 minutes of me tracking it. During that time my daughter returned home and didn't see a package. My mom came in an hour later no package. Went to the post office they took my information and said someone would call me...no call. I truly believe they didn't deliver it and they stole my package. It was a mother's day gift."

"Post ofc worker rude. Leaving other people's mail in your box not just 1 several. Including Ads 3 & 4 in your box. The other day all the ads on top of box soak & wet in a rubber band. I save been trying to receive a package for 4 days. Keep going back no access to the address. Mailbox everything else goes in there. Or Union St. Side on the Porch. I have been here 6 yrs. This is the worst the postal service I have ever seen. Now saying it's at the warehouse fill out redelivery form with a $.30 charge for what?"