Enterprise Rent-A-Car

"Eli did an awesome job helping me. I was stuck in St. Louis all day trying to get a rental, and despite trying with multiple people from multiple Enterprise locations, it wasn’t until Eli pointed me in the right direction that I could finally get what I needed. And it wasn’t even from the Enterprise location he worked at that I got the rental from (they were all out), he set me up so I could get one from a different location. It was refreshing to find someone who knew how to get things done after spending a whole day unsure if I’d ever be able to get back on the road like I needed to be."

"Called me 20 minutes before my pickup time to inform me that they had no vehicles available, but that they could put me on a call list *in case* they got one in. Absolutely no offer to compensate me. This completely threw off my schedule, and I was left scrambling at the last minute to find a replacement. This is not the first time Enterprise has done this, but I kept giving them chances because they're a St Louis company. Never again."

"Thank you so much Romeo for helping me get a car Saturday. You was very professional and polite. Very positive and understanding. I appreciate you and I want your confidence to know that you make a good team there. Great service from you. Thank you."

"Thank you Madison for acknowledging my concern, aligning to my experience and assuring me, making up for my experience because of the rental car’s expense. And for future experiences discount. Thank you so much!"

"Shelby was super friendly and professional. She and Tylor had us in and out in no time! :) The 15-passenger van was brand new. Bonus, all the seats were captain style. Super comfy!"