Mister Car Wash

"I feel this place is a ripoff. I paid extra for the bug/water/repellent - water beaded worse than before I went and bugs covered my car on my trip. And the company has the employee/self service machine ask for a tip for the nearly automated car wash. On top of those complaints, the car wasn't even fully washed and left streaks."

"I went to Mister Car Wash back in February and the sales person who puts in the car wash you want offered me “deal.” Unlimited amounts of car washes for $10 for one money. I said that sounds great. He took my card, swiped it, and I was on my way. Not once did he mention that it was a subscription!!!! Well a month later, I was charged $38 and the following month, charged that again. DO NOT fall for any deals. It’s a scam."

"This paint job was brand new in the summer. I have not taken a brush to it. I thought this was a touch-less car wash (my mistake). But after I went through, the entire car is full of swirls and scratches. None of this was here before. The car went from perfect to ugly in one wash. That shouldn’t happen after one wash even with it being a brush wash."

"Wouldn't let me take my truck through due to having a headache rack. Not because of the size of my vehichle or anything like that. Simply because I have a headache rack on my truck. First time in all my years of driving that I've not been allowed to wash my truck. I'll go down the road to the competitors with every vehicle now. Highly don't recommend their business if they are going to turn away business.."

"My vehicle was damaged. I did not have these scratches down the side of my vehicle prior to going into the car wash. Once I got home, I noticed a pattern of somewhat circular scratches, at the same height, every foot or so, down one side of my vehicle. The first scratch is towards the front and the scratches get less severe as it goes towards the back of the vehicle. I contacted management (called) right away and came to the car wash the next day for them to file a claim. Management said it would be a straight line if it was the car wash causing damage. He also said the equipment was working properly (how does that negate a rock or dirt or something being stuck to the equipment causing damage??). Which doesn’t make sense, because agitators move all along the vehicle to take dirt and dust off. I also didn’t stop anywhere else before arriving home, so there’s no other way I could have received these scratches. The cameras, at the front of the car wash, at every angle, must not be there to detect vehicle damage. I find it odd, with how advanced technology is, that the cameras can’t see the scratches. Lesson learned. Don’t use touch car washes. I knew better. If you’re willing to risk vehicle damage, keep reading. The workers who wave and greet you at the gate and entrance are doing a fantastic job. They smile, wave, and make the process easier. The price is fair. The actual wash is lacking. My windows never seemed clean. My tires always looked great tho!"