Walmart Auto Care Centers

"Three hours to get an oil change is ridiculous. Not even busy. And I wanted my tpms sensors changed but was told by the "mechanic" that it was probably just a flat tire. TPMS light is for sensors not flat tires fiy. 3 hours later it's finally done and I get told it was sensors as I had told them, and they didn't even change the sensors like I had asked . I thought that since it took three hours they were fixing what I asked but nope, three hours for just a oil change and be told I didn't know what I was talking about by a "mechanic" that obviously didn't know what he was talking about or doing."

"So so. Car battery purchase: Spoke to auto center help center before attempting to make a purchase. Help center told me one thing, auto center told me another when I arrived to make a purchase. It top it off, they dont even carry the correct battery for my vehicle. Needless to say, wasted an hour of my time as well as gas for the back and forth. Worst if all, I took the battery to replace it myself because they told me there would be 4 hour wait before my vehicle could be seen by their techs. Good luck all."

"Absolutely HORRIBLE experience! Called to make an appointment; they wouldn’t take an appointment and told me to come it. Went in and waited for 43 mins before someone came to the counter (still eating his lunch, btw). No apology for anything. By this time there were 7 people also waiting. When I told him what I needed, he pointed to the shop and told me to go find someone out there. I told him the I had already been waiting over a half hour. He looked at his watch and said, “well I’ve only been gone for 10 minutes, so…” DO NOT GIVE WALMART MORE OF YOUR MONEY!!! Go local to QC Auto Service. Waaaaaayyyy better experience"

"The only reason I'm giving this two stars is because the nice gentleman who helped me check out after the oil change. Alone, I would give him 5 stars since he was so friendly and described the services rendered. Sadly I cannot and I forget his name unfortunately. Driving up to the parking spots at the auto center, one of the attendants swiftly, without looking, pulled out of a parking space in reverse as if no one would ever come back there with reckless abandon. We told her to proceed as we were parking in the spot near when she just was. She wouldn't move. We waved her over to move again and she yelled at us that she could not get around us but all she had to do was pull up a little further and take a wider turn to bring the truck into the garage area. Needless to say, this started our trip to the auto center poorly. I went into the garage area for customers and after waiting for a bit to be seen, the attendant took my information and my keys and then she realized that I was in the car that she "could not get around." She made a comment first that I could've just driven up to the door.. how would I know that? No signage... And another comment that I shouldn't drive so fast to the auto center parking lot.. First, I was not driving and second we weren't going fast she just didn't look before pulling someone elses truck out of a spot while also almost hitting a delivery truck...irresponsible. After I gave her the keys and she went outside to my car, my boyfriend was there and he thanked her for what she was doing and she just gave him a blank stare. She probably shouldn't be working in customer service, but I'm sure glad the gentleman at checkout was, what a bright end to a sassy and unprofessional beginning! Good thing I'm just passing through Iowa on a road trip, I will never HAVE to go back there and use her sage advice."