Smart Automotive Body Shop 3702 North Harrison Street, Davenport, IA 52806

"Very pleased with the service and especially the communication from the estimator, Chuck. He kept me informed and always promptly called me back when I left messages. My car had been hit by a driver that ran a red light and was not driveable. It looks amazing with all of the work completed! The only negative was that it took a long time due to waiting on parts (just shy of eight weeks), which was out of their control."

"The work they did was decent, but they were not timely at all. I was initially told that it would be 3 working days until I got the car back, but it ended up being 5 working days and they would have kept it any extra day for detailing, which I declined so I could have it a day earlier."

"Over all great experience. Only issue was a couple week delay as the part they ordered arrived in the right box with the wrong part inside of it. Not there fault. Michael Holder kept us up to date on an ETA and work being completed. If he didn't answer the phone when called he made sure to give me a call back. Answered emails quickly as well. Treated us very nicely. Repair work looks great and they made sure to clean the vehicle as well before we came to pick it up. Great work."

"I took my car to Smart Body Shop in February 2024, a 2022 Lexus IS 300 Eminent White. My car had damage from road debris and had scratches and scrapes on the front bumper in the front lower middle, front lower right, and some of the bottom of the bumper lip. Tom Brennan was the advisor at Smart Body Shop who took care of me. The body shop did a very nice job on my car. Having been a body shop employee, a detailer, and being OCD about my car, I am a very difficult customer to please or impress. I know what to look for and how. I was pleasantly surprised and impressed by the work this shop did. I can’t even tell that anything touched the bumper. The blending was done well, the body lines are good, and nothing additional was damaged during the work. The car was returned to me clean and complete, and it was done sooner than I expected. I was also able to pick my car up at 5:30 on a Friday, which was awesome. Tom Brennan and the staff took good care of me. Thank you to the team for treating my car as I would have treated another’s, I very much appreciate it. I would recommend this shop to others."

"Zero Stars! Horrible customer service, incomplete work (hail damage repairs) I was originally told my truck would be done in two weeks. I called after two weeks and asked when I could pick it up, I was told it’ll be another 2 weeks. I asked for a loaner and was told they would call my insurance and get one set up and call me back. I never got a call back. My work was not happy I needed more time off and didn’t have a ride to get to work. Again I called in two weeks and asked when I could pick up my truck. I was told it would be 1 more week. After a week I called and I was told 3 more business days. I finally got my truck back after 5 weeks!!! I inspected the vehicle and saw my tailgate door did not receive repairs, it still had dents and paint chipped off. My driver side rear panel did not as well, following the damage to the driver side back door. I had to buy touch up paint to cover up the chipped paint to prevent rust. I’m not happy at all about it. While still inspecting my truck I saw the interior steering wheel and dashboard has paint residue sprayed all over. I have made no attempt to clean because I’m worried I may cause further damage. The only reason I haven’t returned to the shop to address these issues is because of the horrible service I received and I dont want to be without my vehicle for another month!"