Volkswagen of Quad Cities

"Bought a car from them, it broke down a week later and I called and they stated “they have no rentals” and would constantly hang up on me or transfer me to someone’s voicemail. Communication was terrible. After the fix, it broke down another 2 weeks later with the same issue. I called again, and they said they couldn’t get it in for multiple days and again I wouldn’t get a rental even though they promised rentals if you ever break down when I bought the car. I brought it to a different shop and they fixed it and It has been great. Highly do not recommend Quad City Volkswagen."

"Volkswagen of the Quad Cities is always on top of their game. It"s apparent that attention to customer needs is top priority. I appreciate how I'm treated more so as a friend than a customer. It's also a bonus that you can "talk shop" with staff, car enthusiasts look for that especially at a VW/Audi dealer. I look forward to working with them in the future."

"Everything on the date of the sale went well, took a little bit longer than I would have liked but it was ok. The finance lady is pushy, but that’s her job. Sell more service plans. But the service call I had to have 2 weeks later didn’t go great. Very poor communication and brought it back to me on E. Now my Atlas will have to go back a 3rd time."

"Linda is personable, fun, knowledgeable and thorough. She spent all afternoon with us and answered every question we had. She is so kind and helpful, before and after purchase."

"The reason for this rating was I am very familiar with VW as I have worked in Europe for a long time. There was no pressure in trying to make the sale, I know what I was looking for and just wanted to test drive and see a few things. Staff was very courteous and respectful."