Chase Bank 391 Lynnway, Lynn, MA 01901

"All the ladies are very knowledgeable and polite, not to mention the patience that they had to help me. I strongly recommend this location."

"Graysee is great! Always helpful group at the bank"

"AVOID USING CHASE BUSINESS CHECKING OR THEIR QUICK ACCEPT FEATURE, ESPECIALLY IF YOU'RE A NEW BUSINESS! As a retail banking customer with Chase for several years, I was initially satisfied with their service. When I decided to start my own business, I naturally considered them for a business checking account, especially after learning about their Quick Accept credit card payment feature for business customers, which seemed like a seamless way to run my business. However, my experience did not match their promises, particularly as a new business. After securing my first client for my company, Drains 365 Inc., and receiving an upfront deposit via check, I completed the job and processed the majority of the bill through Chase's Quick Accept feature using my customer's credit card. Despite this, neither the check nor the credit card payment cleared promptly. Upon investigating further, I discovered that the check wouldn't be available until May 7th, despite it being April 30th at the time. Additionally, the Quick Accept feature, which advertised same-day availability for credit card payments, failed to deliver. When my wife contacted Chase for assistance, they cleared the check for her but informed us that because it was our first time accepting a credit card, the payment might take a few days. However, another week passed, and we still hadn't received the credit card payment. Upon reaching out again, we were shocked to learn that Chase had deactivated our credit card processing feature and were holding our $1,116.75 payment for 128 days, citing the potential for chargebacks. The idea of waiting 128 days for a payment, especially for a first-time credit card transaction, seemed unjustifiable and unfair. Now, I find myself in the arduous appeals process, navigating through hoop after hoop. The fact that Chase placed a hold on the check further solidifies my belief that they are not supportive of small businesses. This experience has left me deeply dissatisfied, as I've encountered problems with both a check and a credit card payment deposited into my account."

"I don’t visit this location I just going to open and account but i change my mind because I found that the supervisor o Manager there is so rude. She should be more professional."