RiverWorks Credit Union 947 Western Avenue, Lynn, MA 01905

"Nothing wrong with the business itself but stay away from the woman who does mortgage there. It’s incredibly rude and seems unhappy 24/7. She is unhelpful and disrespectful, even my young son lifted his eyebrows overhearing a conversation on the phone. It’s the worst customer service I ever encountered. Feel bad for her doing something she apparently hates!"

"River Works exceeds this customers expectations!!! Kind , thoughtful and patient with new customers!"

"We recently refinanced our home a couple months ago and I could not have asked for a better staff assisting me through the process. They were professional, courteous, and, above all, diligent in keeping me apprised of the status of my loan application. The loan department guided me through the process and explained the details and what to expect going forward. Needless to write, the staff and leadership at RWCU run an excellent operation."

"I have car loan, my mortgage and most recently refinanced my home with River Works CU. They easily provided the best interest rates out of several banks/credit unions that I was looking into. Everyone is very professional, courteous and pleasant! They made the process as easy as possible and we were even able to close early one our home! They definitely go above and beyond for their customers. I cannot recommend them highly enough!"

"What a wonderful group of people who make Riverworks Credit Union the only place you need to shop for a loan. Far beyond fair, always helpful and simply a pleasure to deal with. It’s like stepping back 30 years in time when service was a priority and pride mattered. It all started with my loan officer Elliott, he found the product that worked best for me. Joellen coached me through the process. Tina and Peter made sure that my loan was processed timely and even locked me into a great rate. If I could give six stars I would... they are that good!!!!"