Dairy Queen Grill & Chill 127 Altama Connector, Brunswick, GA 31525

"I'm specifically making this review to praise the staff working on the evening of Sunday July 7th. They were understaffed and slammed. The place was insanely busy and they were clearly overwhelmed. Everything was taking forever and customers were not always being understanding but the staff remained kind, friendly, and patient with everyone. They kept smiles on their faces and tried their best. I used it as a teaching example for my teen daughter. When a business is understaffed and overwhelmed there is nothing they can do to move any faster and being rude to them is not going to help anything. This, now, is more of a time to be extra kind than ever. We each had a peanut butter Blizzard. They were fine. Fast food isn't really my thing. We were celebrating and stopped for some ice cream. I don't have high expectations when I step into a fast food restaurant but these employees really went above and beyond in customer service."

"My daughter and son in law and I decided to visit Dairy Queen today in Brunswick, Ga. I was craving a cheeseburger and a strawberry sundae. When we pulled into the parking lot, 5 employees were outside gathered around 2 bicycles that were turned upside down and they all appeared to be taking smoke breaks. My family and I went inside and stood at the register ready to order for ten minutes. The employees that we saw working the drive thru nor anyone else back there asked us if they could help us or anything. Eventually a male employee came inside and stood behind the register but before he asked if he could take our order we had to wait for him to type and send a text message. Finally he took our order and our food was good. The service on the other hand....not so much. Very disappointed in your staff. You really should do better. Probably won't go back there again."

"the manager was so understanding and helpful! our order got mixed up, and during lunch rush- while also training another employee, he fixed the order in record time!! he brought out our food, drinks, and ice cream super fast. he must’ve been stressed, but still kept his cool and made our experience lovely. glad there’s people like him in this world ❤️"

"Ada and Randy were absolutely amazing!! Ada was getting food and extremely helpful and polite. Randy was taking orders and it was his first day!! He did GREAT!! It’s about time this location has some real customer service!! I feel it’s been years since anyone working here has cared!! Hopefully their customer service rolls onto the entire staff!!"

"ordered bbq sauce wings 6 piece only got on ranch cup barely even filled they threw napkins on top of wings so i couldn’t use them they were covered in sauce wings were still cold in middle fries were rubbery only decent thing was the ranch dressing. Sauce was smeared all inside the box and outside"