United States Postal Service 378 Willett Avenue, East Providence, RI 02915

"Staff usually nice. But agressive when delivery issues exist. Phone service non-existant. Mail missing, but only key items, ins. Chk, pension fund from east prov, and 2 other items that all places said they mailed 10days ago. Excuse is email showing mail 10days ago could be wrong. It was scanned at providence hub. Cant be wrong with photo. THEFT??"

"Single handedly the worst post office I've ever had to deal with they're never delivering the mail right, go down there to straighten it out and they say "we'll call you" then they never do then you try to call them and they just let it ring 0/10"

"I have recently seen a guy at the counter who is very kind, helpful, and a true gentleman, not like some of the former employees. That's what we need to experience a little help, respect, and kindness."

"Postal employees take a lot of abuse from the public. I happened to witness such abuse on my recent visit to this post office. The internet was down and it had nothing to do with the Clerk (meaning it wasn’t his fault) but the female customer was just snarky and demeaning to him anyhow. The Clerk (Jason) handled it like a champion, never giving in to the ignorant ladies comments. He said kind and professional and ended up winning her over by the time the visit ended. Get more staff like him! Excellent job"

"Terrible service. Woman at the front desk is rude as can be, and her mask barely covers her nose. I asked her questions politely, and she was incredibly. She spoke to two women not wearing masks for 20 minutes. When someone in line asked her why they didn’t say anything or kick them out, she literally just shrugged. Every time I go here I have a bad experience with rude customer service. Cannot recommend enough not to go here."