Elizabeth Grady 1681 Washington Street, Braintree, MA 02184

"This location is now closed. I showed up for an appointment today March 19th and it’s closed. A phone call would have been appreciated, but instead I wasted my time driving an hour there and an hour home."

"I will definitely not come back. I was scheduled for a 10 o'clock appointment this morning. I showed up on time, however I had to wait 15 minutes, to be redirected towards new treatments that they couldn't perform, WAIT A MINUTE...because they couldn't have the next customer wait."

"Ingrid is Excellent. I will be back again for sure. Thank you so much for a wonderful job. I highly recomend Ingrid at Elisabeth Grady braintree."

"I have been going to the Elizabeth Grady Braintree location for probably close to 20 years. Tonight was my first non-enjoyable experience. I went in for a Microclean as I usually do. Unfortunately, the esthetician I usually see no longer works at the Braintree location. In any case, the woman I saw was very nice, but my experience was vastly different from previous Microcleans. The woman asked if I wanted the mitts and also if I got steamed before the microdermabrasion. I honestly could not remember the order, but I am also not the professional conducting the service. I was met with many cold tissues on my face, hardly any extraction and no follow-up moisturizer or mask at the end of the procedure. I shared my sentiment at the front desk with the manager Jen, and as a long time client, you would have thought there would be some kind of concern or inquiry by Jen on how EG could do better. Nope, nothing. Instead Jen insinuated that my previous experiences were not typical and truly seemed like she could not be bothered. For a 50 minute $200 procedure, plus tip, it should be a positive and enjoyable experience. I am extremely disappointed and will not be returning to EG Braintree."