Eagle Build & Remodel LLC 3 Elliott Avenue, Pembroke, MA 02359

"I would highly recommend Eagle Build and Remodel for your roofing needs. As a home owner, having trust in a company is important. I chose them in 2019 for a roof replacement and was happy with the process and results. And then I contacted them again for recent storm damage repair. I will definitely consider them for future work on my second home. Please read on if you want to know more! For the 2019 roof replacement, I got 3 quotes. The cheapest quote was from a company that advertises a lot on the radio. The highest quote was from a reputable company that wanted to place a port-a-john on the property. Eagle's quote was in the middle. I like high quality stuff, but I am on a tight budget. Everone was selling CertainTeed shingles, so I called CertainTeed's corporate office to check on the fabulous warranty being offered by the lowest quoting company. In the process, I found out the lowest quoting salesman offered a 5 star warranty on a 4 star shingle. CertainTeed would not backup the limited lifetime/50 year warranty the local contractor claimed as a chief selling point. I took a strong pass on them. After thinking about the highest quote, I realized it had too many extras, like a secondary ridge vent. What I realized was that the middle priced quote from Stephen O'Keefe was honest, straightforward, and didn't come with a high-pressure sales pitch. The proposal was for a normally priced roof replacement from a regular guy that wanted to provide a serivice to a customer. It had just what I needed. I liked that a lot. When planning the job, Stephen took into account special requests I made. For example, I was worried about trucks causing walkway damage so he brought a smaller trailer to haul away the shingles. My neighbor's contractor had already damaged my property so this was important to me. Also, Stephen checked out the vent area after the first rain at my request. He reinforced it for good measure too. He clearly takes pride in his work. It's a bonus that he sends pictures of his roofing work! After 5 years, and of course a pandemic, the roof was going strong. Then after 2 back-to-back storms my daughter-in-law saw a water stain on the kitchen ceiling. I texted Stephen O'Keefe on a Saturday morning and he got back to me right away. A branch had damaged the roof and he repaired it within hours. I am going to add on another layer here just to show how much trust matters to a consumer, especially to me as a woman consumer. I had a water heater problem last summer with the runaround from 5 plumbers until the final job was done. Then I bought a gas stove. The wellknown appliance retailer subbed out the install for $300. When writing the gas fitter a check, he told me he liked me so much that he would drop the cost to $300 (the previously contracted price, gee thanks!). And when I had a flat tire, my husband sent me to my auto dealership for a plug. They refused to plug it saying it is illegal. This may be true, but I send in my husband with the same tire, and bingo, tire plugged! I could give you tons of other examples, but life is too short. If you've read this far, you now know why trust is important to me as a consumer. I never felt like I got the runaround from Eagle Build and Remodel and would use them again!"

"I recently had the pleasure of working with Eagle Build and Remodel for the replacement of the siding on my house, and I couldn't be happier with the results. From start to finish, the experience was professional, efficient, and hassle-free. Steve was incredibly knowledgeable and provided helpful suggestions on materials and design, ensuring that the new siding would not only look great but also stand the test of time. The workmanship was top-notch, with attention to detail evident in every aspect of the installation. The crew was punctual, respectful, and kept the worksite clean throughout the project. Communication was clear and consistent, with regular updates on progress and timelines. Steve was always available to answer questions and address any concerns I had along the way. The project was completed on time and within the agreed budget, which I greatly appreciated. Overall, I highly recommend Eagle Build and Remodel for any siding replacement or home improvement needs. Their professionalism, expertise, and dedication to quality work truly set them apart."

"We recently worked with Steve and his team for two major home projects: expanding our outdoor deck and finishing our basement into a home office. From start to finish, the experience was exceptional. Steve and his team were responsive, friendly, and timely throughout the entire process. Communication was clear and consistent, with Steve guiding us on several key decisions that ended up exceeding expectations. This level of professionalism and dedication made the entire experience stress-free and enjoyable. The deck is now the perfect spot for entertaining guests and enjoying family time. The home office is both functional and stylish, providing a comfortable and productive workspace that meets all our needs. Overall, we couldn't be happier with the results and highly recommend!"

"We had a new deck added to our home . Steve and his crew were great . Polite and professional. They answered all our questions and made suggestions for the best way to extend the deck. You could not ask for better people. I love the placement of my new stairs on the deck too.Even the dog likes the new deck ! They even fixed our storm door that they noticed needed attending to . Thank you again ."

"Eagle build did a great job replacing my windows and adding a new deck. Professional and easy to work with. Would recommend them to anyone looking for a reliable contractor."