Atelier - 505 Garage (Pilgrim Parking)

"The parking attendant at this location was exceptionally rude and unprofessional, displaying a very poor attitude during our interaction. I would recommend avoiding this location to prevent a similar encounter."

"Parker, be aware! I attended a show at SpeakEasy Stage Company on the evening of Oct 12 and figured I would park in the garage instead of looking for street parking. I pull in and there is a line. I end up sitting in the line for about 15 min. When it finally starts moving it’s due to the parking attendant emerging for who know where. The line begins moving slightly because a couple of folks begin leaving their parking spots and members in line park in the spots. A spot opens up and I attempt to park in it, can’t fit and go to the next one. The parking attendant tells me if I want to park my car it will have to be via valet and he’ll need my keys. I told him I saw at least two people park their cars without valet service and there were zero signs that noted this was a valet garage only. I proceed to begin parking in another spot and the attendant walks up to the spot and puts a cone in it and looks back at me with a smirk on this face. Management, please train your staff on the basics of customer service because this wasn’t it. And if you have a policy on this being a valet lot only, make that clear before customers enter your garage. Don’t treat customers horribly and then make them pay a $14 fee for being in your garage for 20 min."

"Super friendly and attentive attendants. The garage is clean and easy to get to. They hold your keys, which I am not a fan of, but my car was ready for me to drive right out at the time I said I would return. The attendant was so friendly that we left him an extra large tip. This is definitely my new parking spot when I see a show at Speakeasy Stage Company. (The entrance is right next to the exit from the garage!)"

"Google maps sends you to the pedestrian entrance, cars must enter on the other side of the building. Basement was packed with cars and air was almost unbreathable but was still able to get a spot on a Friday evening."

"Pulled in on Sunday afternoon and found ourselves in a very small completely full garage. People had just left their cars abandoned in the middle of drive blocking in cars in either row. No way to turn around, we had to back our way out. As we did more and more cars kept pulling into the same trap. No one there manning the booth and no way to know you were pulling into a parking situation from hell. I shudder to think about those poor people coming back to leave only to find themselves completely blocked in by abandoned cars with no way out. Thankfully we were able to navigate back out after only a few minutes of stress and we were not charged by the automatic ticket reader at the gate. Avoid this garage!"