Stop and Shop Gas

"Busy place but every easy to get in and out"

"Rude guy in the little booth, literally don't have to do anything but assist customers and can't do that without an attitude. Sorry to pull you away from your phone and ask you to do your job"

"Always easy in and out. Best prices. And customer service. I had a mishap with my rewards card, then I selected wrong octane grade, the guy in the booth was super patient and helpful to me on a Thursday that felt like a Monday. Thank you!"

"Worker Ian was incredibly rude to me for my first time being there. I had issues with my card and wanted to know if I got points taken off because I didn’t see it on my receipt so I went over and asked because I was curious how it worked. I wasn’t sure how it worked since it was my first time. He visibly rolled his eyes and gave immediate unnecessary attitude, then talked to me as if I was a toddler. Think about getting more nice workers, I showed no disrespect whatsoever and asked nicely. What a joke. I wanted to try out the point system because it seemed like a great deal but I’m going back to Speedway after that interaction. Ruined my day. If you notice that guy working there when you go, don’t even bother asking for any help. I heard him being rude to another person while I was there as well before I asked my question."

"Without any prior notice their refund policy was changed. It is completely understandable that this is a sensitive time given the current health crisis but that thought should also extend to the pockets of the customers, who are also facing hardships and can not afford to lose money in these desperate times. People are being laid off, having hours cut and the last thing that we need is to have to money wasted on groceries that can not be used and can not be returned. If the policy is put in place for the protection of the customers and the employee’s customers should be informed of the new policy as they are making their purchases as to avoid any possible contaminated food being brought into the store by a customer that is unaware that it can not be returned. What also bothered me is that I stood in line and watched them allow the customer in front of me to return her open unwanted deli meat and was allowed to replace it with anything she wanted from the deli yet I was not granted the same courtesy when i was being serviced. I was by the employee that I was only allowed to exchange an item for the exact same product, which is not what I witnessed the previous customer be allowed to do. To make matters worse, the employees that I spoke with regarding my concerns removed their name tag and refused to identify themselves when I asked what their names was. I had the manager paged to the service desk and she also told me that her employee did not have to identify themselves and walked away without completely resolving the issue or properly answering my questions. I’ve worked in retail and I know this is completely unprofessional and inappropriate. Yes, I challenged what she had to say but not once was I disrespectful or did I raise my voice, yet I did not receive the same respect in return."