Empire Pre-Owned Superstore 2153 Grand Army of the Republic Highway, Swansea, MA 02777

"I purchased a car for my daughter and was completed satisfied with our sales associate, Carlos. We purchased a 2021 Toyota Corolla. There were a handful of bumps throughout this purchase, one being the prices online are listed $3000 less than the actual price of the car. Although, after said and done it’s about the same price or a little less than the other dealerships, but I feel it is a deceiving way of getting the customer inside. This is a company policy and had nothing to do with our salesman. The 5 stars are for Carlos’ he was very personable, honest and guided us through the whole process until all our concerns were met. I would do business again with Empire knowing I could do business with Carlos. Things that could have been better with the company: *Advertising the real price *Having the car ready for the appointment time that was made to test drive the car (we waited a while). Be considerate of the customer’s time. *Astronomical Docs fees, a great deal higher than most dealerships. Overall, I would shop here again."

"I drove down to Empire from Boston, interested in a used car they had posted on Auto Trader. Well worth the drive down! No haggling, no hassling, they were up front and were more than willing to work with me, helping me to stay within my budget. I would absolutely recommend them and I would definitely give them my business again."

"I had an outstanding experience purchasing my BMW X5 today, and it was all thanks to Mike, the best salesperson I’ve ever encountered. From the moment I walked into the dealership, Mike’s warm and welcoming demeanor put me at ease. He truly listened to my needs and went above and beyond to ensure I found the perfect vehicle. Mike’s professionalism and genuine nature stood out throughout the entire process. He wasn’t just trying to make a sale; he was committed to helping me make the right choice. He provided honest and insightful advice, answering all my questions with patience and clarity. What impressed me most was his transparency and integrity. He was upfront about all the details, ensuring there were no surprises, and I felt confident and informed in my decision-making. Mike’s dedication didn’t stop after the sale was finalized. He took the time to walk me through the features of my new car, ensuring I was comfortable and fully understood how to operate everything. His enthusiasm and passion for his work were evident, and it made the entire experience enjoyable. In short, Mike is an exceptional human being and a stellar salesperson. His honesty, kindness, and professionalism made this one of the best purchasing experiences I’ve ever had. If you’re looking for a car and want someone who genuinely cares about your needs, I highly recommend seeking out Mike. You won’t be disappointed!"

"See Mike R. He will treat you like gold! Got us in a clean VW that was a perfect fit for us. It wasn’t even listed on the website yet. The service dept. went through the whole vehicle and delivered a smooth ride!"

"I was on the hunt to find Acura TLX A-Spec and found the perfect match here. The car was in immaculate condition. Mike was a huge help on this from a test drive, negotiating, payment options and finalizing everything else. Great communication that kept my wife and I in the loop for the entire process making sure everything was all set and taken care of. Eric the General Manager was also a great help with a few items needed for the vehicle. Overall, Empire Pre Owned was a great experience for us. Out with the old in, with the new. Thanks again for everything."