U-Haul Neighborhood Dealer 320 Salem Road, Billerica, MA 01821
About the Business
Welcome to U-Haul Neighborhood Dealer in Billerica, MA, your trusted partner for all your moving needs! Conveniently located at 320 Salem Road, we offer the largest selection of in-town and one-way trucks and trailers in the area. Whether you’re moving across town or across the country, our comprehensive range of vehicles, including cargo and enclosed trailers, utility trailers, car trailers, and motorcycle trailers, ensures a smooth and efficient moving experience.
At U-Haul, we strive to make your move as seamless as possible. Enhance your moving efforts by renting both a truck and a trailer, and explore our extensive range of moving supplies designed to make your transition easier. From boxes and packing materials to essential moving tools, we have everything you need to ensure a hassle-free move.
Our team is committed to providing exceptional service, and we value your feedback. Share your experience with us to help us serve you better. We are proud to have team members like Matt, who go above and beyond to ensure customer satisfaction. As one satisfied customer shared, Matt explained all the rules and requirements clearly and handled the rental process with professionalism from start to finish.
Visit us today at U-Haul Neighborhood Dealer in Billerica, and let us help you with your next move. Experience the convenience and reliability of U-Haul, where your moving needs are our top priority!
Photos
Location & Phone number
320 Salem Road, Billerica, Massachusetts 01821, United States
Hours open
Monday:
07:00 - 17:30
Tuesday:
07:00 - 17:30
Wednesday:
07:00 - 17:30
Thursday:
07:00 - 17:30
Friday:
07:00 - 17:30
Saturday:
08:00 - 14:00
Sunday:
08:00 - 12:00
Reviews
"Location is convenient however they contacted us after reserving our U-Haul that there is no parking at the location so we’d have to be dropped off or find somewhere else to park. Would rather travel a few more minutes to go to a location that has parking available."
"talk about a place that doesn't know what they're doing. Their communication skills are worse than bad. even if you call the day before they don't tell you what you need what needs to be done any information and then it turns into your fault the customer's fault. because these people have no respect and then they want you to be happy that they just ruined your day. they don't know what they're doing. they just don't know how to communicate with the customers. waste of a day cost me money lost the whole day because of these people and they don't care it's their attitudes will put you over the edge. I would personally recommend going anywhere but there it seems that they don't have any respect for anybody they don't care and they do it in a condescending way that pisses you off. they expect you to know what their job is and then when it doesn't work out because of them they want you to be happy about it U-Haul needs to go back over there and train them how to explain things to people ahead of time or they're just the way they are and they don't care about people or people's time. Maybe that's why their ratting is so low"
"Great location. All employees were friendly, helpful and informative and they had the exact piece of equipment I reserved online."
"Do not rent from here he first denied the card I had on file then when another employee went in to rent the uhaul he had his boss on his phone and the guy didn’t like that and kicked him out being rude the whole time the. Through his id and credit card at him"
"Reserved online for Monday, called 30 minutes before saying I wouldn’t make it but would be in tomorrow. They switched my reservation easy and no hassle! Gave me tips and I was on my way easily. Great place to rent from. Would use them again if needed"
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