SEPHORA at Kohl's Mansfield

"Okay the 2 star rating is for the inventory. They are always out of everything I see and like. 5 STAR RATING because employees are very helpful."

"My visit today was do look for certain products and asked a staff member Sara for help. She was very willing to educate and help me make decisions. Sara, clearly understands good customer service. I will definitely come back to this location."

"The lady with the accent who appears to be the manager or supervisor, was rude, aggressive, and laughed at me for what I was asking for... face glitter. I was very nice to her. As a fellow manager she could use sales & customer service training. I wish she didn't even offer to help because I walked out without what I was looking for since she was so aggressive."

"I was in this morning and 2 women were working/talking amongst themselves. I walked around for about 5 minutes and was barely acknowledged. One woman said hi that was it. I was going to ask for some help but then a male walked up to them and then they were having a personal conversation. So I just left really was interested in some skincare items. But that was not a great customer service at all, as all I gear is how good they are and how good the products are. Maybe it was because I was not dressed up loking like I had money to spend."

"I came in looking for a foundation shade, Ashi the most friendly, kind and sweet Sephora employee helped me not only find my foundation shade but a new concealer and skin care products! Ashi was not only so helpful but took her time testing out different colors on me even though she was the only one working and helping other customers! She is such an amazing worker and friendly worker I was so happy to get all the help and advice from her and really appreciate her recommending and helping me find products to make me feel beautiful!"