Northgate Sew & Vac

202 Northgate Drive Northgate One, San Rafael, CA 94903

"Kimberly Bage was very knowledgeable and patient with the machine we just got serviced and gave the little bit of kind hand holding on how the use this 10+ year old machine properly. Truly fine service."

"I just love this store- every time I have been there they have been awesome to me- polite, kind, and completely knowledgeable. I purchased a Sebo on their recommendation and have LOVED it. Highly recommend!"

"Took my Dyson vacuum in because the brush in the front wasn't spinning (don't know the technical name for it) and it was losing suction. First, they called me telling me how much the part would cost, which was great. I got it home, plugged it in, and it has NEVER worked better. The suction was incredible,, and I am so happy that they were able to fix it beyond my expectation. Would definitely say they know what they are doing, and would use them again in a heartbeat."

"Negative experience. I took a Bissel carpet cleaner. First the man who tested my machine told me there was nothing wrong with it and that it neede cleaning. I paid $38 for the cleaning. I trusted. Days later I tried to use it and it did not work. I took it back again. The man who checked the machine told me he had disasembled it and that he could not assemble it unless I payed for a new hose. He siad he had worked alll morning in the machine. I ended up payinf $52.76 more and it does not work. I bought it through amazon for almost $130 plus 38 plus 52.76 and it does not work. theree trips to that store. Gas, time equals money. I used it 2 times only. It is practically new. How unfair. I will not be buying this brand ever again and I would not recommend taking your machines to this place."

"Super friendly and helpful. Great customer service. Awesome Riccar vacuums."