Gold's Gym

"I walked around this gym as a guest for an hour and joined today. It has everything I need for my workouts, the people are friendly but efficient with their use of the machines and also have good situational awareness, the changing room is clean. I love how much space there is, how many options there are for exercise, this is great. The photos I'm showing you are just a glimpse the gym is much bigger and has more options than even that. That's just a general idea of the feel of the place. Look forward to working out there tomorrow."

"Worst customer e ever. I brought my friend 60 Yrs old to the gym. He wanted to consider the gym for a membership but the idiots at the front desk insisted they pay the $20 for a day pass. We said well they’re house shopping this weekend and are checking out a few gym for when they move here. But they wouldn’t let them workout unless they paid &20 each for him and his wife. So if it’s customer service you’re seeking go to another gym in Ventura Co"

"Disappointing. Gym has a wide range of equipment, great hours, lots of extra features, and a wonderful staff. However, management appears to leave a lot to be desired. Specifically, exercise equipment and auxiliary items such as water fountains and sinks do appear to be repaired when they fail. In addition, there has been a continual issue with the hot water in the shower (at best, only lukewarm water available) for at least three weeks. Not very good management if a problem of this sort is allowed to continue for this long."

"This gym is amazing and I don’t understand all the hate that the gym is getting. First off I understand the complains how the gym can look a mess especially during their peak hours but I wouldn’t blame their employees. It has lot to do with us the members, I see plenty of you in the evening never putting your weights away. To speak bad on how the gym isn’t clean do your part and help maintain the gym like if you were at your own house. I doubt you would like for the employees to trash your place then go out to the public and say how of a trash person you are. Next I don’t understand the customer service hate. I swear every time I’m in here I’m always greeted with a smile and everyone at the front desk is friendly. I honestly think the negative reviews are those who couldn’t get their way with what they wanted. Like bringing someone who isn’t 18, call the gym if you don’t know their rules everyone quick to compare it to another gym well guess what theirs Golds Gym not the others. Also I would ignore the complaints of the 3 for 3 because I can vouch I had gotten a year for free over a year ago now. They did inform me of the terms when I referred people. I also even went out of my way to read the giant sign in front of the gym the gives the promotion of the 3 for 3 and GUESS WHAT the terms are listed below. lol people will just go out of their way to just whine when they don’t get it there way. I also went out of my way to check the machines to see if they where down or broken and I didn’t see much besides some of the cardio equipment. So to say that the gym has equipment that is always broken is a lie. The one thing I will say tho is that their needs to be more maintenance within the restrooms on the weekend. All in all the gym is amazing, the environment is amazing, the staff is amazing."

"Absolutely horrible customer service, always packed. This is light years away from the high quality of Gold's gyms in the 80s-2010 era. Managers never seem to be around when you ask for them, Chris Pineault has got to be the most incompetent manager I ever met. Prime time and no general manager, sales manager or manager period on duty? Great if you want an easy excuse not to address customer complaints during the busiest time of the day. How convenient... Be careful as their referral promotions have crazy clauses that they do NOT disclose verbally that can completely disqualify your credits. Really shady business practices. Stay far away! Join literally any other gym."