Martin Luther King Jr. Community Hospital Emergency Room 1680 East 120th Street, Los Angeles, CA 90059

"Me and my baby say here in a chair for 12 hours as I sat here in extreme pain and after finally got a room. I wake up this morning in extreme pain and tears, I guess whoever answered the call button got irritated and cut it off. I continue to try to use it and it was still off when I did get in touch with the lady again who answered the help button, she said oh, let me remind them. But as I sit here, I am hearing people for the longest giggle and laugh. Patients are not sitting here giggling and laughing. This is not my first time here and I witnessed this the last time I was here, literally woken up by the shift change because they were so loud. I don’t know what’s going on with them the last few months, but this is my go to hospital, but not anymore not after these two last visit to the emergency room. . I called the hospital to complain and to ask for help. They transferred me to the fourth floor and the lady who answered said we just did a shift change. You could tell she had an attitude and I’m telling her I’m here people laughing and giggling outside of my door but I’m constantly ask him for help.she said she didn’t sss where I called I’m still sitting here with no hep over 35 minutes and I came because I’m Having a hard time breathing and fluid is on my lungs! They just need to do better, I’m bout ready to check my self out!"

"Was at the ER for my elderly mother because had a pretty bad fall & I feared she broke something in her arm. She was seen on a Sunday, waiting room was pretty open, we were ushered in immediately and called on within 15 minutes by the doctor in call. I found our experience with staff to be professional and efficient by all the staff from RNs, doctor on call, CAT scan, & X-ray personnel. I was told that Monday and Tuesdays are their busiest days, thank goodness we made our visit on Sunday, all in all we were there for 3 hrs. Thanks to everyone at MLK ER for all your help in catering to my mom, she’s back home with a splint and pain meds well on the road to recovery, follow up with her doctor and ortho are in the works first thing Monday."